Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role

As a member of Zipline’s Flight Operations team, you’ll be responsible for ensuring that the delivery of medical products to health facilities is done in a safe and timely manner. This will involve working with a team of flight support operators to conduct regular pre-flight inspections, launching, and recovery of the drones.

What you will do

Launch and Recovery: You will be responsible for the safe assembly of drones in preparation for 150+ flights, perform critical checks, communicate with Zipline controllers in readiness for flight, and launch and disassemble drones on return to the Distribution Center.
Ensure appropriate and timely reporting of fleet and system issues to the flight operations team
Communicate effectively with flight technicians/Shift coordinator on outstanding issues and bottlenecks observed during the launch and recovery process.
When needed, effectively and safely support incident response teams
Demonstrate excellent attention to detail and focus in nominal and off-nominal situations and draw the attention of shift coordinators/maintenance technicians scheduled on shift.
Consistently follow all standard operating procedures, quality, and safety guidelines
Communicate clearly and effectively within and between teams, especially on high-volume days
Participate in activities that build team culture and community, such as workplace or culture improvement efforts that bring people together and promote Zipline's values.
Ability to provide support or go the extra mile to help others
Occasionally take the initiative to identify problems without being directed.

What You'll Bring

Diploma in Mechanical/Electrical/Electronics/Aerospace Engineering/Drone Engineering Technology or National Service Personnel or Vocational Training personnel with technical background.
Excitement about working in the field and are not afraid to get your hands dirty
Ability to stay focused, humble, and safety-conscious during 12-hour shifts
Ability to work in a fast-paced environment and enjoy work that keeps you on your feet
Ability to maintain focus during extended daily operations

This position reports to the Flight Operations Lead.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Please Note

We have received reports stating that certain individuals are reaching out to people under false pretenses, claiming to be Zipline employees, affiliates, agents, or representatives. They may seek to gain access to your personal information or to acquire money from you by offering fictitious employment opportunities or by claiming that they are contacting you on Zipline’s behalf.

Genuine Zipline employees or representatives will never ask you for money or payment in exchange for employment opportunities or other related services. Any such offer of employment or any other service in exchange for fees that claims to be from us is deceitful and part of a fraud.

If you believe you have been targeted by a fraudulent party, we ask that you immediately get in touch with us via email at security@flyzipline.com upon receiving a suspicious offer or claim.

Apply now

See more open positions at Zipline

Privacy policy Cookie policy