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Director of Maintenance & Airworthiness



South San Francisco, CA, USA
Posted on Tuesday, November 7, 2023

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.
Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role

We are seeking a dynamic and forward-thinking Deputy Director to join our Maintenance & Airworthiness team. The ideal candidate will have a strong background in aircraft and/or UAS maintenance, a deep understanding of regulatory compliance, and a passion for nurturing the growth and development of our fast-growing maintenance team.

As the Deputy Director, you will be responsible for managing maintenance managers and their associated operations locations in the US. In this role you will play a pivotal role in ensuring the safety, reliability, and compliance of our aircraft fleet. Your leadership and expertise will be instrumental in maintaining our high standards of maintenance, adhering to regulatory requirements, and contributing to the overall success of our operations. Equally important, you will be integral in developing and scaling our fast-growing organization through leadership, mentorship, and continuous development. Finally, you will need to embrace a certain amount of ambiguity that comes with being on the forefront of an industry, staying flexible and resilient while driving a clear path to enable the team’s success.

What You'll Do

  • Maintenance Excellence: Oversee and coordinate all aspects of our UAS maintenance, drive accountability and transparency to ensure the team consistently performs at their best and the standard expected from Zipline (routine maintenance, unscheduled events, etc.)
  • Leadership, Mentorship & Development: Inspire, mentor, and lead a team of UAS maintenance technicians, fostering a culture of continuous learning, improvement, and personal development specific to drone technology. Create opportunities and clear paths for skill development and career growth.
  • Regulatory Compliance: Ensure full compliance with all relevant aviation regulations, including FAA regulations for Part 107 and Part 135 operations, maintenance practices, and airworthiness standards as outlined in our maintenance program.
  • Maintenance Planning & Oversight: Oversee the maintenance and inspection activities for our UAS, including routine maintenance, scheduled inspections, and unscheduled repairs. Develop and implement effective maintenance plans, and processes to optimize UAS availability while maintaining safety and compliance.
  • Continuous Improvement: Identify opportunities for process improvements, cost-effective maintenance strategies, and technological advancements to enhance operational efficiency.
  • Reporting: Present regular reports to senior management on maintenance activities, fleet airworthiness, and compliance status. Ensure transparency of timely communication between the operational sites and company headquarters.
  • Emergency Response: Ensure the readiness of emergency response and contingency plans related to maintenance and airworthiness issues.

What You'll Bring

  • Bachelor's degree in Aviation Management, Aeronautical Engineering, or related field (preferred).
  • FAA Airframe and Powerplant (A&P) certification required.
  • In-depth knowledge of Part 107 and Part 135 regulations, FAA guidelines, and airworthiness standards.
  • Strong familiarity with maintenance tracking software and systems.
  • Exceptional communication skills, both verbal and written.
  • Demonstrated ability to lead, manage, and inspire a diverse team.
  • Problem-solving mindset and a proactive approach to challenges.
  • Strong organizational skills and attention to detail.
  • Passion for making a positive impact in the world through innovative technology and solutions.
  • Must be eligible to work in the US
  • The ability to travel ~25% of the time with some possible periods of more frequent travel.
  • Must be able to relocate to South San Francisco, CA or Charlotte, NC

What Else You Need to Know

The starting cash range for this role is $125,000 - $150,000. Please note that this is a target starting cash range for a candidate who meets the minimum qualifications for this role. The final cash payment for this role will depend on various factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may include equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental, and vision insurance; paid time off; and more.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!