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U.S. Community Engagement Lead



Pea Ridge, AR, USA
Posted on Friday, March 24, 2023

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.
Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role

Does creating and maintaining important relationships with multiple layers of stakeholders within local communities come natural to you? Are you a natural communicator who is able to use the power of storytelling to explain new ideas?

As Zipline’s U.S. Community Engagement Lead, you will be an important public face of Zipline’s operations. You will be responsible for building and maintaining strong relationships with local government officials, civic organizations, business groups, neighborhoods and schools. Your work will help individuals and organizations understand the impact of Zipline’s service on access to medicine, job creation and the future of uncrewed aviation systems. In this role, you can expect to engage meaningfully with people of all ages and backgrounds as well as your Zipline colleagues on the ground who are bringing Zipline’s life-changing technology to these communities.

This position is based in Northwest Arkansas and will report to the Vice President of Public Policy. Remote work is not an option for this role.

What You'll Do

  • Serve as Zipline’s day-to-day representative with local policymakers, businesses, schools, community and neighborhood organizations in the places that Zipline serves including Arkansas, Utah, and more.
  • Develop and execute public affairs activities and strategic partnerships that increase awareness and support of Zipline’s service.
  • Coordinate on-site tours and demonstrations for relevant community groups and stakeholders.
  • Work with local schools, colleges and universities to facilitate conversations and visits between Zipline team members and students about uncrewed aviation technology and potential careers paths.
  • Serve as a local spokesperson for Zipline and identify opportunities to speak at local events and brief community leaders on our operations to ensure we are responsive to the needs of the community and its leaders.
  • Create content such as newsletters, and social media and blog posts, that keep stakeholders and the public updated on ZIpline’s activities.
  • Build cross-functional relationships within Zipline, including but not limited to operational leads, fulfillment and flight operators, and the marketing and communications team

What You'll Bring

  • You have 3+ years of relevant experience in community relations, local government, public affairs, neighborhood organizing and/or political campaigns
  • You are a strong written and verbal communicator; you enjoy speaking in front of large groups and to media outlets
  • You are great at developing stakeholder relationships and building coalitions of like-minded organizations and allies
  • You are detail-oriented and have experience organizing successful in-person events for large groups
  • You have a passion for new technology and the benefits it can provide to communities and individuals
  • You are an extrovert; getting to know new people excites and energizes you
  • When faced with a new circumstance or challenge, you rise to the occasion

What Else You Need to Know

The starting cash range for this role is $80,000 - $100,000. Please note that this is a target starting cash range for a candidate who meets the minimum qualifications for this role. The final cash payment for this role will depend on various factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may include equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental, and vision insurance; paid time off; and more.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!