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New Product Introduction Technician

Zipline

Zipline

Product
South San Francisco, CA, USA
Posted on Wednesday, March 15, 2023

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.
Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role

Zipline’s New Product Introduction (NPI) team is hiring a Technician who will be responsible for prototype builds of new systems, as well as troubleshooting and maintaining this hardware throughout testing. The technician is expected to execute builds with few written instructions. You must also be comfortable working with schematics, creating process instructions from verbal directions, and working closely with Design Engineering personnel to validate their own work. You will be expected to check the quality of previous operations and meet schedules set by the NPI Supervisor. The ideal candidate for this role is someone with extensive problem solving experience, and a solid understanding of how to work safely with electromechanical systems.

The position will be located between our Headquarters in South San Francisco and our R&D facility in Half Moon Bay, California.

What You'll Do

  • Support early prototyping and testing activities by building and maintaining hardware.
  • Maintain NPI line(s) in a neat and orderly fashion.
  • Perform complex and precise electro-mechanical assembly work and be able to work independently once a task is assigned.
  • Make connections with other employees, learn how teams interact, and work fluidly with the NPI and Engineering teams.
  • Provide design and assembly feedback to Engineering, as well as work closely with them to troubleshoot issues that come up during builds.
  • Own the success of specific Zipline product development efforts.
  • Meet aggressive deadlines, and provide support as needed during testing.
  • Handle a variety of operations, including troubleshooting and rework requiring a sufficient understanding of the functional operation of the items assembled as well as the finished product.
  • Work from complex and detailed schematics, drawings, and/or verbal and written instructions and specialized fixtures/test equipment.
  • Have a quick and flexible approach to problem solving, task juggling, and collaboration.
  • Update production records / test results, record process improvements and manufacturability suggestions.
  • Communicate build results, ideas, and problems to supervisor and Design Engineers.
  • Identify discrepant materials/components verbally and in writing to the NPI Supervisor.
  • Escalate build issues through the proper channels and drive to resolution.
  • Coach and effectively lead new technicians on builds when multiple technicians are required to complete projects.
  • Be comfortable working on multiple projects simultaneously.
  • Be comfortable with working long hours when required to achieve deadlines.

What You'll Bring

  • High School diploma or equivalent. AS degree preferred.
  • Minimum of 4 years’ experience in prototyping, assembly, or manufacturing of electro-mechanical components.
  • Basic understanding of electrical, pneumatic, and mechanical systems.
  • Effective verbal and written communication skills.
  • Direct experience with reading and understanding manufacturing instructions and mechanical drawings with basic understanding of electrical systems.
  • High level of craftsmanship and attention to detail married with the ability to work quickly.
  • Quality focused with the ability to manage your time across multiple competing tasks and priorities.
  • Able to lift 30-50 pounds on a daily basis and to maintain a safe working environment.
  • The ideal candidate has IPC Certification.

Must have competency in at least one of the following areas:

  • Deep knowledge and experience with welding and metal fabrication
  • CAD
  • Electronics prototyping
  • Machining
  • Composites
  • You must be eligible to work in the US

What Else You Need to Know

The starting cash range for this role is $28 - $38 / hour. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!