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Customer Service Representative



Customer Service
Mountain View, CA, USA
Posted on Monday, December 18, 2023
At YourMechanic, we have a vision that car repair should be as easy as buying a book on Amazon. We believe that life is too short to spend time in the waiting room of an auto shop. We believe that people deserve a car repair experience that is hassle-free and totally transparent. At YourMechanic, we are making this happen. With a few clicks on our app or website, a top-rated mechanic comes to your home or office to fix your car. Welcome to Car Repair 2.0!

We are looking for a Customer Service Representative to provide support to our customers and mechanic partners nationwide. The ideal candidate is comfortable working for a startup and committed to creating a top-notch experience for our customers and partners.


Provide high quality service and support to both customers and partners via phone as well as email, text, and/or chat

Solve problems and thoughtfully address issues experienced by customers and partners

Own your responsibilities and tasks

ProactiveIy seek opportunities for improving service and process


Minimum 1-2 Years Of Experience In Customer Service

Excellent organizational, analytical, communication (written and oral), and interpersonal skills

Positive attitude and passion for success

Exceptional time management skills and ability to respond to inquiries quickly and effectively

Bachelor's degree or equivalent

We offer competitive pay / equity / benefits and other perks. Beyond that, we offer an opportunity to build something meaningful. Your work will redefine a massive industry ($150B a year), which is begging for disruption (read more here: ). You will empower thousands of mechanics to live a better life. We’re growing fast and offering the opportunity to build something that really matters.

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