Customer Support Specialist
YourMechanic
This job is no longer accepting applications
See open jobs at YourMechanic.See open jobs similar to "Customer Support Specialist" Lerer Hippeau.Customer Service
Mountain View, CA, USA
Posted 6+ months ago
Seeking motivated individuals committed to delivering exceptional customer service for our customers.
ResponsibilitiesProvide top notch support to customers via phone and emailTroubleshoot and exercise excellent judgement to address customer issuesTake ownership of tasks and bring them to completionMake recommendations to improve service based on feature requests and bugsOutbound call to potential customers to answer questions and book appointments
QualificationsMinimum 1-2 years of experience in customer servicePositive attitude and commitment to providing a great customer experienceExcellent written and verbal communication skillsDetail-oriented and highly-organizedExceptional time management skills and ability to respond to inquiries quickly and effectivelyTech savvy and able to guide customers and mechanics through app and siteBachelor's degree or equivalentWe offer competitive pay / equity / benefits and other perks. Beyond that, we offer an opportunity to build something meaningful. Your work will redefine a massive industry ($150B a year), which is begging for disruption. You will empower thousands of mechanics to live a better life. We’re growing fast and offering the opportunity to build something that really matters and leave a legacy.Powered by JazzHR4SbAI8
This job is no longer accepting applications
See open jobs at YourMechanic.See open jobs similar to "Customer Support Specialist" Lerer Hippeau.