Warehouse Lead
The Black Tux
Operations
Jenkintown, PA, USA
USD 21-25 / hour
About The Black Tux
We’re here to help people look their best and feel confident—for big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.
About the team
Our Warehouse Operations team is the heartbeat of our fulfillment process, expertly managing everything from inbound shipments to outbound deliveries, including returns, picking, packing, and shipping. Their precision and dedication ensure every customer receives the perfect fit, on time, so they can feel confident and look their best for life’s most memorable moments. By keeping operations seamless and customer-focused, this team plays a pivotal role in delivering experiences that help our customers own their most special occasions
What You'll Do
Lead and supervise a team of 3 to 40 warehouse associates, with expanded responsibility during peak seasons, ensuring consistent performance, engagement, and morale throughout shifts.
Review, interpret, and execute management-issued floor plans to ensure daily production goals are met and resources are used effectively.
Monitor and communicate hourly TPH performance data to associates, making real-time adjustments to assignments to keep the operation on track.
Conduct daily start-of-shift team meetings as needed, covering performance metrics, daily production goals, safety topics, quality standards, and operational priorities.
Deliver real-time coaching on safety behaviors, quality standards, conduct, and performance expectations in alignment with TBT policies and core values.
Actively mentor and develop your Ambassador, providing real-time feedback and guidance to prepare them for the next level of leadership in accordance with TBT leadership guidelines.
Partner with cross-functional departments to proactively balance incoming workload and backlogs, ensuring smooth flow across the operation.
Operate and learn industry-specific warehouse technology, systems, and tools as required to support daily operations.
Proactively identify and immediately escalate unsafe practices, conditions, or behaviors to management.
Monitor product and process quality in real time; notify management promptly of any recurring quality defects and collaborate on immediate corrective action plans.
Follow all Standard Operating Procedures (SOPs) with precision; communicate proactively with the manager when challenges arise that may affect the ability to execute as documented.
Serve as a key communication link between associates and management, escalating concerns, ideas, and observations in a timely and professional manner.
Perform additional duties as assigned by management in support of operational needs.
Dry Cleaning and/or tailoring knowledge a plus but not required.
The Black Tux is looking for a Warehouse Lead to help with outbound functions in our Pittston, PA warehouse. The lead is responsible for monitoring all productivity and quality of all outgoing inventory. This position will also ensure that orders are leaving with the customer in mind to uphold our high quality standards and this position will report to the Area Manager. An ideal candidate will provide a positive example of performance, safety, and reliability to the rest of the team.
Required
Previous warehouse, distribution, or fulfillment experience
Demonstrated ability to lead, motivate, and hold others accountable
Strong English communication skills — both verbal and written. Spanish a plus.
Ability to read and execute operational floor plans
Comfort with performance data and productivity metrics (TPH)
Physical ability to stand, walk, and lift a minimum of 50 lbs throughout the shift
Who You Are
1+ year in a lead or supervisor role
Experience in a high-volume, fast-paced environment
Proficiency with warehouse management systems (WMS)
Familiarity with Lean, Six Sigma, Kaizen, or continuous improvement concepts
Knowledge of OSHA safety standards and best practices
Position Requirements
May be required to work mandatory overtime as needed by the business to meet demands during peak and off-peak seasons
Shifts are scheduled by the needs of the business and may be 8 or more hours, and include weekends as needed
Ability to lift, carry, push or pull up to 50 pounds in a physical environment
Ability to stand, reach, or bend for extended periods of time throughout a shift, excluding breaks
Ability to walk for extended periods of time throughout a shift, excluding breaks
Ascends/descends ladders to organize inventory for periods of time
Ability to comply with all safety protocols, sharps handling, PPE requirements, and company policies.
Ability to use and tolerate potential exposure to biohazards, hazardous chemicals, fumes, vapors, and other toxic materials in compliance with OSHA, EPA, and company safety regulations.
Sustained, repetitive arm/hand/finger movements for the handling, processing, preparation, repair of inventory and fulfillment of customer orders
This position operates in a high-activity warehouse that is not climate-controlled. You will be exposed to variable temperatures, including heat above 80°F and cold below 50°F, depending on the season and specific work zone (e.g., loading docks, dry cleaning, etc.). We prioritize safety and provide all necessary protective gear and regular hydration breaks in accordance with OSHA safety guidelines.
Must be able to complete all physical requirements of the job with or without a reasonable accommodation
Perks and Benefits
Competitive medical, dental, vision, and disability plans
Option to participate in a 401(k) plan through Betterment
Generous paid time off
One Medical and Wellhub (Gympass) membership
Free snacks & beverages
Paid company-recognized holidays aligning with our holiday pay policy
Employee engagement & cultural events
Discounts on garment rental and purchases for you, your partner, and friends & family
Bi-annual compensation review process
Diversity, Equity, Inclusion and Belonging
We believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We are an equal opportunity employer to all.
The Black Tux Participates in E-Verify. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual's employment eligibility to work in the United States.
Privacy Policy Notice disclosed here.
21 - 25 USD