Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.
Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.
AI at Cvent: Leading the Future
Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation
Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.
Disclaimer: Beware of Recruitment Scams – Legitimate Cvent recruiting communications will always come from an official ‘name@cvent.com’ email. We never request any payments or ask for sensitive personal or financial information via chat or social media platforms. For more information, please visit: https://www.cvent.com/en/notice-recruitment-fraud
In This Role, You Will:
Cvent Analytics team is looking to hire an Lead/Assistant Manager (depending on the qualification) and is currently accepting applications. The selected candidate will typically focus on providing customer support through data driven analysis. He/she would be partnering with the Sales team based out of the US to drive impactful client conversations using Cvent’s powerful sourcing and product data.
- Collaborate with Sales to define annual account plans & account strategy to achieve revenue goals, leveraging AI-driven predictive analytics to identify new opportunities.
- Partner with Sales to proactively define the analytics content that needs to be shared with clients during periodic Account Reviews.
- Communicate the data story through expert analysis and data visualization, using AI-powered tools to automatically convey key takeaways and insights.
- Analyze and interpret data into charts and high-quality graphics, communicating and presenting analytical insights to internal stakeholders.
- Partner with other analysts in the team to define and refine customer segmentation, utilizing AI-driven clustering algorithms for more accurate customer grouping.
- Partner with Sales leadership to support revenue-generating initiatives like engaging lost customers, helping improve renewal rates, promotion campaigns, and its execution.
- Develop and design scalable market and customer insights content using machine learning models that identify trends and predict customer behavior for internal office hours, webinars, and industry publications.
- Research to identify internal and external factors that have an impact on customer performance, utilizing AI-powered research tools and sentiment analysis.
- Own end-to-end management and deliver periodic deliverables (repeatable, scalable short analysis for stakeholders) and ensure project success and quality.
Here's What You Need:
- 9 - 12 years of experience in a consulting or strategy role in the analytics domain.
- Bachelor’s Degree (in technology, statistics, sciences, or mathematics) and/or Engineering with good academic record.
- Strong verbal and written communication skills with attention to precision of language and ability to organize information logically.
- Experience working on SQL or Snowflake and Advance Excel, and a working knowledge of AI platforms and data science techniques.
- Hands-on experience to work on power point decks and storyboarding skills.
- Good presentation skills to deliver insights to the larger audience.
- Excellent project and time management skills; consultative experience and exposure, proven competence for meeting deadlines, multi-tasking under pressure and managing work under ambiguity.
- Self-driven and can work with geographically spread teams.