Reposite is a platform designed to streamline sourcing for groups and events. It acts as a central hub connecting event planners with vendors, offering tools to simplify tasks like finding venues, requesting quotes, and creating proposals. The Cvent Vendor Marketplace powered by Reposite provides access to a vast network of over 50,000 vendor offerings worldwide, expanding planners' options and helping them discover unique venues and services.

We are seeking a highly motivated and organized Marketplace Health Specialist to join our team. You will play a crucial role in ensuring the health and responsiveness of our vendor marketplace, directly impacting the success of our platform and the satisfaction of our users. This role focuses on optimizing planner outreach, vendor outreach, driving engagement, booking rates and ultimately driving a better experience for event planners.

Key Responsibilities:
Marketplace Health & Support

• Support planner outreach and engagement to improve response rates on active RFPs.
• Track and analyze RFP performance metrics (responses, bookings, and follow-ups).
• Collaborate with the Supplier Response and Marketplace Health teams to identify unresponsive vendors/planners and support improvement actions.

Workflow & Quality Management

• Maintain data accuracy in project tracking sheets and internal dashboards.
• Assist in running periodic marketplace health checks to ensure responsiveness.
• Identify process gaps and share insights or recommendations with the team.

Collaboration & Learning

• Participate in cross-functional discussions to streamline workflows.
• Assist in creating or refining communication templates and standard operating procedures.
• Stay updated on evolving marketplace tools, AI-assisted features, and industry best practices.

What We’re Looking For:

• Strong communication skills and fluency in English (written and verbal).
• Positive attitude with a demonstrated curiosity to learn.
• Basic understanding or interest in AI, automation, and the evolving tech landscape.
• Organized, dependable, and collaborative.
• (Preferred but not required) Background in business, hospitality, or related fields.

Qualifications:

• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to analyze data and identify trends.
• Experience in the travel or event planning industry is a plus.
• Freshers are eligible to apply for the role.