Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.
The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections.

This Team Lead/Manager will drive strategic system and process integrations for the global sales operations organization, reporting to the Manager of Sales Systems and Strategy. They will partner with cross-functional stakeholders on high-impact programs including mergers & acquisitions (M&A), post-merger integration, sales process enablement, and technology migrations. The ideal candidate excels in project management, loves tackling complexity, and has a track record in systems such as Salesforce and other sales enablement technologies.

• Own the end-to-end execution of post-merger and acquisition integrations within the sales and revenue operations ecosystem.
• Lead sales technology and process migration projects—including CRM (Salesforce) and sales enablement tools—and ensure seamless business continuity.
• Partner with sales, enablement, IT, product, and business transformation teams to align on goals, timelines, requirements, and vital change management steps.
• Develop and implement standardized procedures and best practices for integrating new business entities into existing sales processes and systems.
• Oversee data migration planning and execution, ensuring data integrity, security, and minimal disruption.
• Track key milestones, manage risks, and proactively resolve blockers for assigned projects/programs.
• Deliver stakeholder communications, training materials, and process documentation for successful adoption of new tools and practices.
• Mentor and develop junior team members; foster a culture of collaboration, accountability, and continuous improvement.

• 5+ years of experience in sales operations, business transformation, or related fields, with at least 2 years in team management or leadership.
• Demonstrated success leading post-merger integrations (PMI) or M&A projects, ideally in a SaaS or high-growth technology environment.
• Strong expertise in Salesforce (administration, process design, or implementation), as well as common sales enablement platforms.
• Deep experience with system migrations, process reengineering, and change management.
• Proven ability to lead and execute complex, cross-functional projects with multiple stakeholders and tight deadlines.
• Superior analytical, communication, and presentation skills; attention to detail.
• Proficiency with project management tools (e.g., Smartsheet, Asana, Jira) and advanced MS Excel/Google Sheets.

Desired Attributes

• Strategic and operational thinker: You see both the big picture and the crucial details.
• Results-driven: You deliver high-quality results and hold yourself and others accountable.
• Collaborative communicator: You proactively bring teams together and foster buy-in.
• Change agent: You are energized by ambiguity, complexity, and new challenges.
• Commitment to data accuracy, process improvement, and customer-centric outcomes.

Physical Demands
We are not able to offer sponsorship for this position.