Cvent is a leading meetings, events and hospitality technology provider with more than 4,800+ employees and nearly 22,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.

The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship -- a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. We foster an environment that promotes agility, which means we don’t have the luxury to wait for perfection. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections.

We have an opening for a Program Solution Consultant/Manager on our Event Program Design team, whose main responsibility will be to support new and existing clients designing non-technical programs leveraging Cvent technology and services. In this role you will be a critical member of the sales lifecycle conducting in depth analysis of the client's needs and identifying the correct solution moving forward that will meet their goals and objectives. Additionally, you will identify expansion opportunities within client accounts and develop strategies to ensure adoption. You will be required to demonstrate a high level of non-technical analysis, effectively be able to communicate a proposed solution and foster and maintain positive relationships with Sales and Client Services departments.

• Identify and support designing event programs for our clients that are tied to opportunities, such as contract renewals, cross-sells, and up-sells (such as adding additional apps to clients’ packages), etc.
• Perform evaluation on the client's current total event program and design a program using Cvent technology and services that align with their business goals.
• Ensure relationships with key decision-makers for accounts that will provide business are continuously developed and relationships are strengthened and grown
• Effectively and accurately manage personal opportunity support pipeline to maximize all business opportunities
• Maintain positive relationships with teams across the organization
• Monitor and report sales activity within the system
• Perform other duties as assigned
• Travel as needed

• Bachelor’s degree is required (strong academic performance is desired)
• At least 3 years of experience in customer-facing, revenue-generating role (more is welcomed)
• Project Management Professional certification is preferred
• Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment
• Must be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function
• Excellent verbal and written communication skills
• High degree of computer literacy is a must
• This is not a technical position. Relevant experience might include selling CRM or CMS systems, ASP based data systems, Travel or Meeting Planning Services
• Ability to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management software
• Experience supporting or managing accounts in SaaS/technology/hospitality space a plus
• Experience working in the Event Management industry a plus
• Cvent System Administrator Certification Preferred

Physical Demands

We are not able to offer sponsorship for this position.