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Benefits Analyst



IT, Accounting & Finance
New York, NY, USA
Posted on Thursday, June 27, 2024

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

By catering to both consumers and enterprises, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing.

As our Benefits Analyst, you will be joining a team that leads the strategy, design, administration, governance, and compliance of our total rewards portfolio - including compensation, benefits, wellbeing, career development, and recognition. Reporting to our Senior Manager, Global Benefits, you will help manage and administer our global benefits portfolio.

What you'll do

  • Support the administration of our global benefit programs, including medical, dental, vision, life/disability, retirement, ancillary plans, and perks
  • Act as a subject matter expert on SeatGeek’s benefits portfolio by managing escalated benefit inquiries to ensure timely and thorough resolution
  • Manage benefits onboarding, review enrollment and election changes, ensure accurate benefits deductions, and conduct regular audits
  • Support the strategic management of our global benefits programs - reviewing utilization and engagement data, coordinating and reviewing communications, analyzing data sets, and maintaining compliance
  • Partner with People Operations on complex Leave of Absence and PTO requests by understanding, interpreting and ensuring adherence to FMLA, State, Local, and Company Leave guidelines
  • Partner with HRBPs, managers, employee resource groups and employees to understand employee needs and support inclusive solutions to problems
  • Support implementation of new programs and initiatives as needed

Who you are

  • Someone with a minimum of 3 years in benefits administration
  • Someone with knowledge of regulatory requirements in the US (international markets a plus)
  • An organized project manager with an open-minded approach to problem solving and strategic analysis
  • A Workday user with strong Google sheets and data analysis skills
  • A flexible, empathetic person who understands how to prioritize and balance competing priorities in alignment with business and department goals
  • An exceptional communicator, skilled at translating complex ideas to all levels in an organization
  • A team player with a desire to consistently improve efficiency and quality of delivery


  • Equity stake
  • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
  • A WFH stipend to support your home office setup
  • Unlimited PTO
  • Up to 16 weeks of paid family leave
  • 401(k) matching program
  • Health, vision, dental, and life insurance
  • Annual subscriptions to Headspace,, and One Medical
  • $120 a month to spend on tickets to live events
  • Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $69,000- $105,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.