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Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold’s products address the Messaging, Loyalty and Experiences marketing offerings, to a customer base that is categorized in three segments: Enterprise, Professional and Commercial. Marigold provides the most comprehensive set of use cases for Marketers at any level. Headquartered in Nashville, TN, Marigold has offices globally across the United States, Europe, Australia, New Zealand, Malaysia, India, South America and Central America, as well as in Japan.

About the opportunity

We’re looking for a passionate engineering leader who is excited by the opportunity to define, lead and execute the technical strategy for Marigold, a fast-growing software company with more than 2 million customers at 150,000 companies and a global engineering team with offices across the globe. You’ll draw on your deep technical and management experience to shape the team structure, engineering and delivery processes, architecture, and contribute to the overall strategy of how we build amazing software.

This role will be challenging, rewarding and absolutely critical to the success of the company. You will need technical management abilities, but even more importantly you’ll need to be a fantastic people manager. You’ll use this ability to inspire your team to get high quality and consistent product releases in our customers’ hands faster than ever before.

This job is perfect for someone who has experience growing an engineering team in a thoughtful and effective way, ideally across more than one continent. You know how to find, hire and nurture the best engineers on the planet. You have experience mentoring junior engineers to reach their potential and have worked closely with senior engineers to become fantastic managers and leaders in their own right.

Reporting to the Director of Engineering, you care deeply about the quality of our product, the environment your team works in and about shaping an exciting and innovative engineering culture that allows great people to thrive.

Who are you?

You’re a passionate engineering leader who is excited by the opportunity to define, lead and execute the technical strategy for a fast-growing software company with a global engineering presence. You love drawing on your deep technical and management experience to help shape a world class engineering team.

What you’ll do

• You will lead a team of engineers through hiring, coaching, mentoring, and hands-on career development

• You will be responsible for leveraging and evolving Marigold’s deep understanding of our customers data to develop rich analytics, engagement, segmentation, and other offerings for B2C marketers and their teams

• Working with the Platform & SRE teams, you will be responsible for the operational availability, reliability, stability, and performance of one of Marigold’s key email marketing platforms.

• You will own the incident response management practices of the teams.

• You will provide deep technical guidance in a number of aspects of production engineering in a scalable ecosystem encompassing both monolith and microservice (Golang, Java, C#) architectures running in AWS.

• You will work closely with counterparts in other disciplines as part of a cross-functional team, and nurture this culture in your team

• You will both foster innovation and drive delivery

• You will be based in Sydney

Who you are

• Knowledgeable in AWS services or other cloud infrastructure platforms

• You have experience and appreciation for scalable architectures that can meet high throughput, volume demands, and are of high quality.

• You are passionate about technology and what it can do for the marketing industry

• You thrive when developing great people, not just great products

• You are an experienced leader in using modern practices and tools to process, store, and expose consumer-scale datasets and build robust backend services

• You are well-versed in data-driven and data-informed product development

• You are comfortable with the nuts and bolts of full stack software engineering, data engineering, and basic data science

• You are an experienced manager with a strong commercial record of attracting and growing great engineers

• You have experience in fostering a strong engineering culture in an agile and devops environment

• You want to make an impact

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. This is something we value deeply and we encourage you to help us change the way marketers interact with their customers