We are looking for a manager of our Professional Services to lead implementation and delivery of Marigold products in Japan. In this role you will lead and manage a team of project managers, solution architects and campaign managers based in Japan who are responsible for design, configuration and deployment of Marigold solutions to customers.

Responsibilities will include :

• Responsibility for hiring, on-boarding, development and performance management for the team.

• Resource management of the team including assigning, scheduling and managing the overall resource and a project’s resources and buget.

• Be the face of Professional services in Japan to stakeholders - customers and internal teams.

• Manage issues and escalations, drive consensus with the organization and engage other teams for support on fulfilling the objectives

• Align with the global professional services team to implement best practices to drive consistency, quality and productivity.