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Account Supervisor



People & HR, Sales & Business Development, Operations
Multiple locations
Posted on Wednesday, January 24, 2024

Role x You

Virtue is seeking an Account Supervisor to join our client services team and push forward the boundaries of marketing. Virtue is a Creative Agency born out of VICE. At Virtue, we collaborate with the biggest brands, the brightest minds, and the most inspirational thought leaders in the world.

The Account Supervisor brings value to our clients and represents Virtue’s ambitions on a day-to-day basis. You are a trusted partner for our mid-level clients. The Account Supervisor is owning individual work streams. You are taking a deliverable from inception through delivery working with the Account Director and/or Group Account Director to ensure briefs are strategically sound and can facilitate strong creative output. You are creating and building strong relationships internally and externally in favor of great work. As you gain experience you will take on additional work streams and begin to direct and shape the account and our client’s business. You are working to deliver world class marketing programs in service of our client’s and partners all while driving forward the success of virtue.


  • Leading work stream(s) through all stages of the client relationship to drive seamless workflow.
  • Daily contact with clients keeping them abreast of all activity across the account.
  • Seeks opportunity to strengthen client relationship continuously.
  • Ensuring what’s being created reinforces the strategy required to solve our client’s business challenges.
  • Works seamlessly with project management
  • Responsible for ensuring the scope is being met and the burn reports from Project Management are in-line with projected hours.
  • Articulates overages / scope creep to the client as needed throughout the project
  • Demonstrating strong ownership of the brand and keeping the focus on the brand’s success and retention.
  • Challenges strategies, creative and client direction that does not support solving our client’s business challenges.
  • Champion’s the creative product and teamwork.
  • Provides clear direction and establishes expectations of internal and external stakeholders.
  • Expert on the client’s business, competitors and industry and actively participates in the strategic development of Virtue’s work.
  • Delegates tasks as appropriate while ensuring quality meets Virtue’s standards.
  • Understands the capabilities of Virtue and how each team and global network can contribute to client success and retention.
  • Identifies and pursues new revenue opportunities within the client relationship.

You have these:

  • 4 + years experience in client services
  • A passion for business, marketing and all things media.
  • Entrepreneurial spirit, ambitious, passionate, with a solid work ethic.
  • Self-motivated, you just get on with it. Driven and able to work independently as well as part of a team in a fast-paced environment.Operates with a high degree of independence, but knows when to rely on own judgment and when to seek advice from others
  • Strong interpersonal skills and ability to multitask in a fast-paced environment
  • Enthusiastic, approachable and confident
  • Detail oriented, resourceful and and proactive
  • A communicator, in person and writing - excellent written and verbal communication skills.
  • Calm under pressure but relentless in your commitment to deliver best in class work.
  • Logical thinker who is always solutions oriented.

We’d love if you also had these:

  • Experience of Workfront, Workday and Salesforce
  • As a global agency, additional language skills are a bonus

Candidates, please note that if you are contacted by anyone with an email other than purporting to be recruiting on behalf of Vice Media, it is not legitimate, and you should not engage.

The salary range is subject to change and may be amended in the future. Experience, education, skills, and other factors are considered when determining the salary offered.

Pay Range Details:

New York/California: 85,000 - 100,000 USD