Manager, Solution Consulting
Percolate
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Seismic, a rapidly growing Forbes Cloud 100 company, is the global leader in enablement, helping make sales teams better by becoming more productive and engaging with buyers in a compelling way. Seismic’s platform provides continuous guidance to improve behavior, content, and skills to win more deals and deliver better experiences. Nearly 2,000 organizations including IBM and American Express have made Seismic their enablement platform of choice. Seismic integrates with business-critical platforms including Microsoft, Salesforce, Google and Adobe. Seismic is headquartered in San Diego, with offices across North America, Europe, Australia and China.
Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.
What you will be doing:
- Ensure consistent, efficient, and excellent solution delivery by empowering Solution Consultants in your practice area with product and industry knowledge, skills, and measures.
- Develop, refine, and maintain a delivery framework, methodology content, and best practice tools and templates for your practice area.
- Drive the reliability of consulting efforts and delivery across regions for successful ongoing Services engagements.
- Serve as the primary contact with the Product team to drive alignment and provide bi-directional input and feedback on product and platform capabilities within your practice area.
- Lead a team of Solution Consultants, providing guidance to enhance their thought leadership capabilities across all Solution Consulting resources.
- Collaborate with the Practice Director to ensure high utilization across the Practice team, effectively balancing project staffing needs to achieve revenue goals and margin targets.
- Develop training and certification programs for new Solution Consultants in your practice area.
- Participate in calls with prospects and existing customers to discuss services opportunities.
- Actively manage staffing requests on an ongoing basis to ensure projects get staffed with the right resources in a timely manner.
What you will bring to the team:
- Minimum of 5 years of industry experience in Technology Consulting, Sales Enablement or Financial Services with broad scope of understanding and exposure to all sectors
- Understanding of enterprise SaaS business and implementation models and process
- Passionate problem solver with the ability to balance both quantitative and qualitative elements to devise an overall solution
- Ability to understand a client’s business case for purchasing a software platform, consult on solution approach and oversee implementation and delivery of work product
- Critical thinking, analysis, troubleshooting, and problem-solving expertise
- Strong written and verbal communication skills with proven ability to initiate and manage relationships with customers and stakeholders at all levels
- Advanced proficiency with the entire Microsoft Office Suite, with an emphasis on Excel, Word and PowerPoint
- Knowledge of data systems and structures
- Experience with all aspects of the Seismic platform
- Proficiency with Salesforce.com, and a solid understanding of Salesforce Object structure a plus
- Bachelor’s Degree required, with a preference for technical, engineering and CS backgrounds
What we have for you:
- Take time to rest and recharge with generous time off, paid company holidays and end of year company shutdown.
- Medical, dental, vision, employer-paid life insurance and disability benefits
- Access to Health Savings Account (HSA) with $1,000 Single/$2,000 annual employer contribution
- Access to free paid telemedicine and wellness offers through medical plan
- Fertility and family planning benefits with financial assistance for adoption and surrogacy
- Paid parental leave and family caregiver leaves
- Annual professional development reimbursement
- Mental health support with 12 free counseling sessions for you and your family members
- 401k with annual employer contribution
- Equity program and performance-based bonuses
- Bring Your Own Device technology stipend
- Seismic Cares Program with charitable donation matching
- Communities of Belonging (employee resource/affinity groups)
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We are committed to fair and equitable compensation practices.
Seismic’s annual base salary range for this position is based on U.S. National average and will vary based on applicant’s experience, job level, skills, and abilities as well as internal equity and alignment with market data.
This position is eligible for commission in addition to base salary. The actual amount will vary and will be subject to the terms and conditions set in the commission plan.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at talent@seismic.com.
Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also recently expanded its team and product portfolio with the acquisition of Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.
Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.