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Principal Software Engineer (AI/Search)

Percolate

Percolate

Software Engineering, Data Science
Toronto, ON, Canada
Posted on Saturday, June 22, 2024

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Seismic, a rapidly growing Forbes Cloud 100 company, is the global leader in enablement, helping make sales teams better by becoming more productive and engaging with buyers in a compelling way. Seismic’s platform provides continuous guidance to improve behavior, content, and skills to win more deals and deliver better experiences. Nearly 2,000 organizations including IBM and American Express have made Seismic their enablement platform of choice. Seismic integrates with business-critical platforms including Microsoft, Salesforce, Google and Adobe. Seismic is headquartered in San Diego, with offices across North America, Europe, Australia and China.

Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.

AI is one of the fastest growing product areas in Seismic. We believe that AI, particularly Generative AI, will empower and transform how Enterprise sales and marketing organizations operate and interact with customers. Seismic Aura, our leading AI engine, is powering this change in the sales enablement space and is being infused across the Seismic enablement cloud. Our focus is to leverage AI across the Seismic platform to make our customers more productive and efficient in their day-to-day tasks, and to drive more successful sales outcomes. Opportunity for strong leadership working across globally distributed teams.

As a Principal Engineer for AI-driven Search, you will play a crucial role in shaping the AI-first, multi-domain and multi-modality content discovery and content curation strategy and driving the development of innovative technical solutions across our platform. You will collaborate with cross-functional teams to design, architect, build, and integrate advanced AI search capabilities that enhance our product offerings and deliver exceptional value to our customers. This position offers a unique opportunity to make a significant impact on our company's growth and success by leading AI-powered technology and architectural initiatives and ensuring their alignment with our business objectives.

What you will do:

  • Technology and Architecture Development: Define and drive the AI search technology and architectural directions, ensuring alignment with business goals and product roadmaps.
  • AI Search Use Case Development: Work hands-on with Data Scientists and Search Engineers to build AI-first content discovery and content curation applications, assessing tradeoffs and evaluating options to deliver high-quality and high-value solutions.
  • Integration: Lead the integration of AI search capabilities across the Seismic platform, including data foundation, conversational intelligence, video analysis, content management, and discovery systems.
  • Technical Leadership: Provide strong technical leadership and guidance to the data science and engineering teams, fostering a culture of collaboration, innovation, and continuous learning. Stay abreast of the latest trends and techniques in AI and ML, conducting research and experimentation to drive innovation and maintain a competitive edge. Propose technical solutions and align technical teams across different departments to deliver value to customers.
  • Product Innovation: Collaborate with product managers, engineers, designers, and other stakeholders to identify opportunities for AI-driven search enhancements and collaborate on AI search product roadmap development.
  • Performance Optimization: Define and analyze key metrics to measure the success of AI search initiatives, ensuring high-quality, high-performance, scalable, and reliable

Who you are:

  • Experience : 12+ years of experience (or 8+ years with advanced degree) in delivering quality software solutions and information retrieval systems. A proven track record of building search and discovery products, and leading technical efforts.
  • Technical Expertise: Experience with C# and .NET, unit testing, object-oriented programming, and relational databases. Experience with Infrastructure as Code (Terraform, Pulumi, etc.), event driven architectures with tools like Kafka, feature management (Launch Darkly) is good to have. Front-end/full stack experience a plus.
  • Cloud Expertise: Experience with cloud platforms like AWS, Google Cloud Platform (GCP), or Microsoft Azure. Knowledge of cloud-native services for AI/ML, data storage, and processing. Experience deploying containerized applications into Kubernetes is a plus.
  • Search/retrieval platforms: Expertise in search platforms like ElasticSearch, Apache Solr, or similar a plus. Experience with Natural Language Processing (NLP), large language models, semantic search and understanding of text processing techniques. Proficiency in building and deploying Generative AI use cases.
  • SaaS Knowledge: Extensive experience in SaaS application development and cloud technologies, with a deep understanding of modern machine learning technologies and operational infrastructure.
  • Product Development: Experience in collaborating with product management and design, with the ability to translate business requirements into technical solutions that drive successful delivery.
  • Leadership Skills: Excellent leadership and communication skills, with the ability to inspire and motivate teams to achieve their full potential. Open minded to other perspectives and persuasive to help align different teams and viewpoints (“strong opinions, loosely held.”)
  • Strategic Mindset: Strong problem-solving and decision-making skills, with a strategic mindset and the ability to develop a strong point of view and drive vision forward.
  • Education: Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • Fast-paced Environment: Experience working in a fast-paced, dynamic environment, preferably in a SaaS or technology-driven company.

Why Join Us:

  • Opportunity to be a key technical leader in a rapidly growing company and drive innovation in the SaaS industry.
  • Work with cutting-edge technologies and be at the forefront of AI advancements.
  • Competitive compensation package, including salary, bonus, and equity options.
  • A supportive, inclusive work culture.
  • Professional development opportunities and career growth potential in a dynamic and collaborative environment.

Our values:

Here at Seismic, we ignite growth for our company, industry, and people. We are enablement innovators seeking the best, brightest teammates who are mission-driven and empowered by our values.

  • We are inclusive.
  • We are vulnerable.
  • We seek to understand.
  • We strive for excellence.
  • We champion the customer.
  • We celebrate success.

What we have for you:

USA

  • Take time to rest and recharge with generous time off, paid company holidays and end of year company shutdown.
  • Medical, dental, vision, employer-paid life insurance and disability benefits
  • Access to Health Savings Account (HSA) with $1,000 Single/$2,000 annual employer contribution
  • Access to free paid telemedicine and wellness offers through medical plan
  • Fertility and family planning benefits with financial assistance for adoption and surrogacy
  • Paid parental leave and family caregiver leaves
  • Annual professional development reimbursement
  • Mental health support with 12 free counseling sessions for you and your family members
  • 401k with annual employer match
  • Equity program and performance-based bonuses
  • Bring Your Own Device technology stipend
  • Seismic Cares Program with charitable donation matching

Canada

  • Take time to rest and recharge with paid time off, paid company holidays, and end of year company shutdown
  • Fertility and family planning benefits with financial assistance for adoption and surrogacy
  • 100% employer-paid Medical, dental, vision and 2x life insurance
  • Retirement savings plan with annual employer contribution
  • Equity program and performance-based bonuses
  • Paid parental leave
  • Access to free paid telemedicine
  • Mental health support with 12 free counseling sessions for you and your family members
  • Annual professional development reimbursement
  • Bring Your Own Device technology stipend
  • Seismic Cares Program with charitable donation matching
  • Communities of Belonging (employee resource/affinity groups)

#LI-Remote #LI-DL1

If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at talent@seismic.com.

Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also recently expanded its team and product portfolio with the acquisition of Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.

Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.