Business Operations Manager
Palmetto
Company Description
Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all.
Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.
Location
This position will be based in Charlotte, NC.
Reporting
This position will report into the Senior Director, Business Operations.
Summary of Role
The Business Operations team at Palmetto serves two main functions: glue and SWAT. As glue, we lead the Operating Rhythm of the company. This includes leading our corporate strategy (determining how we invest across our business units) and operating rhythms (tracking business unit performance to plan and forecast, and facilitating our monthly and weekly business reviews). As SWAT, we step in and lead on high-impact, high-complexity projects, which can include incubating a new concept, resolving a business critical problem via analysis, project management, strategy, stakeholder management, or communications.
We are adding a Manager to the Business Operations team who will act as a swiss army knife across our glue and SWAT functions. You will lead the tracking of our performance to OKRs, manage our metric data flows, and help our team see around corners with proactive insights driven by exploration in our data. You will help drive the business forward with unstoppable curiosity matched with strong business acumen, strategic thinking, and serious data chops. And, you will be ready to step-in and lead on challenging, ownerless problems that help unlock serious growth for Palmetto.
As a self-proclaimed generalist, you work independently across a range of functions, have an unrelenting thirst for knowledge, obtain new skills as they are needed, and deploy yourself on the toughest challenges.
You will report to the Senior Director, Business Operations, and will work cross functionally with multiple teams (GMs, Product, Operations, Sales, Finance, Data). You will be responsible for preparing weekly, monthly, and quarterly business reviews, as well as ad hoc analytical work on high-priority projects.
Strategic & Tactical
- Support the Business Operations team in the ongoing review and assessment of new ideas through our investment evaluation process
- Partner with Business Unit Leaders to unlock insights within their businesses, as well as prepare weekly, monthly, and quarterly business reviews
- Support the Business Operations team to refresh OKRs on a semi-annual basis, and make reporting seamless through well-connected operating scorecards
- Support the Business Operations team’s management of top priority projects, creating reporting mechanisms on progress and surfacing insights proactively
- Prioritize building cross-functional relationships and establishing foundations of trust as a business partner
Qualifications
- 5+ years of work experience in high-growth startups with a track record of using data to drive business impact
- Ability to operate proactively and independently, with strong organizational skills, attention to detail, ability to prioritize, and bias for action
- Deep experience in manipulating, streamlining, and simplifying large data sets into concise strategic insights, presented in a simple, visually appealing way
- Advanced data skills (e.g. Excel, Sheets, Looker)
- Previously worked at an organization, or within a business unit, that experienced significant growth. Comfortable operating in an environment that is lean, fast moving. Must have the ability to wear multiple hats and has the ability to adjust processes / systems as the company scales. Ability to create structure in ambiguous fast-moving environments
- Undergraduate degree is strongly preferred
Employment is contingent upon the successful completion of a background check.
Equal Employment Opportunity
Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.
For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy