Search open roles at our portfolio companies

Director of Food Safety & Quality Assurance



Quality Assurance
Posted on Saturday, May 25, 2024
Ollie was born with the mission of improving the lives of pets and pet parents nationwide. We make human-grade pet food, tailored for each dog’s nutritional needs, and deliver directly to our customers’ doors. Through Ollie’s carefully crafted meals and health services for members, dogs can truly live their healthiest, happiest lives.
As a member of our growing team, you’ll take part in a company culture that cares deeply about its work and its team members.
As Ollie’s Director of Food Safety & Quality Assurance, you will be responsible for the Food Safety & Quality Standards for the Ollie Brand and ensure they are present and effective throughout our supply chain. This section provides a summary of the overall duties and the ideal candidate.
This role will report to the Head of Food and is based remotely in the US.

What You'll Do:

  • Serve as leader of the Ollie FSQA team, delivering on existing FSQA standards and driving future improvements, including influencing strategy, managing change, and implementing updates throughout the the business
  • Provide FSQA approval of current and new vendors, co-manufacturers, co-packers, and other extensions of the supply chain through risk assessments, internal audits, corrective actions, and preventative measures
  • Identify and report on key trends in manufacturing performance and conformance to standards, including leading quality reviews for external manufacturing
  • Investigate and resolve issues involving non-conforming material, out-of-specification events, and consumer complaints
  • Provide technical leadership for the development of testing programs, including design and execution of complex quality and/or food safety projects
  • Translate scientific data and risk assessment outcomes into practical strategies for the supply chain network to support FSQA agenda
  • May lead cross-functional teams, train/coach others, and direct the technical work of others in the area of FSQA
  • Serve as a passionate champion of Quality & Food Safety to protect pets, customers, and the Ollie brand

Who You Are:

  • 7+ years of experience as a Quality leader in food or pharmaceutical production; experience in pet products most preferred
  • Demonstrated knowledge and experience in Food Safety, with in-depth knowledge of Quality Control, HACCP, and food safety management standards, including auditing for compliance in products intended for pet or human consumption
  • Demonstrated track record of risk management, continuous improvement, and solving complex problems in partnership with both internal and external stakeholders
  • Demonstrated strengths in written and verbal communication, project management, and translating technical data to any audience
  • Other compliance experience in regulatory affairs and claims substantiation is desirable
  • Bachelor’s degree in Food Science, Chemistry, Engineering or related technical field; higher degrees desirable
  • Additional desirable qualifications: certifications in HACCP, PCQI, and Q&FS auditing schemes (SQF, FSSC 22000, BRC, AIB, etc); credentials in microbiology and/or statistical analysis
  • Perseverance to succeed, willingness to tackle new challenges, and desire to learn and grow
  • This is not a checklist so if you don’t have all of these, apply anyway!

What You'll Get:

  • Competitive salary and a stake in the company
  • Sponsored 401k program with employer match up to 4%
  • Comprehensive health coverage including medical, dental and vision
  • Unlimited vacation policy that you're encouraged to use
  • Paid parental leave
  • 1-week paw-ternity leave for new dog parents
  • Free Ollie subscription
  • Inspiring pack members!
What We Value:
Keeping Dogs At The Heart
Our profound love for dogs unites us and drives and inspires every aspect of our business. We wholeheartedly believe dogs make us better in life and at work.
Being Courageous And Kind
We create a safe, inclusive space for everyone to show up as their authentic selves. We check our egos at the door and speak our minds. We embrace diverse backgrounds and perspectives as they bring new and different ideas and ways of working together.
Setting New Standards
We believe in continually raising the bar, never settling for less than our best as a team and individuals. We keep improving from the quality of our products to our customer experience to how we work.
Making Ollie The Best Chapter
We are building an impactful business while making memorable experiences with one another. We celebrate our successes, learn from our failures, and enjoy our collective journey. Our time at Ollie should be a milestone in our careers.
If you'd like to stand out, tell us in your cover letter why you're interested in joining Ollie and how your skills match the responsibilities detailed in this posting.
Ollie embraces diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Ollie is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please include that in your application.