Patient Experience Specialist - St. Augustine, FL
St. Augustine, FL, USA
Posted on Jun 21, 2026
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Overview
This role is responsible for delivering an exceptional patient experience while managing front office operations in a clinical setting.
Responsibilities
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }
Overview
This role is responsible for delivering an exceptional patient experience while managing front office operations in a clinical setting.
Responsibilities
- Greet and assist patients
- Schedule appointments and manage calendars
- Handle calls and patient inquiries
- Verify insurance and collect payments
- Maintain patient records and documentation
- Support clinical team coordination
- 1+ year of medical front office experience
- Knowledge of insurance processes and billing
- Strong communication and multitasking skills
- Professional and patient-focused attitude