Patient Experience Specialist - St. Augustine, FL

Namely
Namely

St. Augustine, FL, USA

Posted on Jun 21, 2026
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Overview

This role is responsible for delivering an exceptional patient experience while managing front office operations in a clinical setting.

Responsibilities

  • Greet and assist patients
  • Schedule appointments and manage calendars
  • Handle calls and patient inquiries
  • Verify insurance and collect payments
  • Maintain patient records and documentation
  • Support clinical team coordination

Qualifications

  • 1+ year of medical front office experience
  • Knowledge of insurance processes and billing
  • Strong communication and multitasking skills
  • Professional and patient-focused attitude

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