Direct Mail & Postal Operations Manager

Namely

Namely

Operations

Miami, FL, USA

USD 55k-70k / year

Posted on Jun 6, 2026

The Direct Mail & Postal Operations Manager is responsible for managing the entire data-to-mail process, from receiving customer data to final mail delivery.

The role ensures:

  • Data accuracy
  • USPS compliance
  • Cost-effective postage strategies

🔑 Key Responsibilities

📊 Data & Workflow Management

  • Review and validate customer data files
  • Coordinate data processing (formatting, cleansing, deduplication)
  • Ensure data is ready for production

📬 USPS Compliance

  • Ensure all campaigns meet USPS regulations
  • Manage mail classification, presorting, and documentation
  • Stay updated on USPS rules and changes

💰 Postage Optimization

  • Determine the most cost-effective mailing strategies
  • Use methods like presort, commingling, and drop-shipping
  • Identify ways to reduce postage costs

📄 Documentation & Statements

  • Prepare and submit postage statements
  • Ensure billing accuracy
  • Coordinate approvals with USPS

🚚 Logistics Coordination

  • Work with shipping and postal vendors
  • Optimize delivery routes (SCF, NDC entry points)
  • Manage third-party logistics relationships

🔄 Cross-Functional Collaboration

  • Work with internal teams (production, client services, data)
  • Align project timelines and expectations
  • Communicate issues or improvements proactively

📈 Process Improvement

  • Track costs and performance metrics
  • Improve workflows and efficiency
  • Develop best practices for operations

✅ Qualifications

Required:

  • 2–4 years in direct mail, mailing operations, or postal optimization
  • Strong knowledge of USPS rules and mailing processes
  • Experience with:
  • Presort
  • NCOA / CASS
  • Mail.dat / Mail.XML
  • Strong analytical and organizational skills

🌟 Key Traits for Success

  • Detail-oriented and accurate
  • Strong cost-saving mindset (postage optimization)
  • Proactive and problem-solving
  • Comfortable managing multiple workflows
  • Process-driven and efficiency-focused

💰 Compensation & Benefits

  • Salary: $55K – $70K
  • Signing bonus after 6 months
  • Medical, dental, and vision insurance
  • 401K (after 1 year)
  • Paid time off
  • Growth opportunities
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