Benefit Administrator - Sunrise, FL

Namely

Namely

Sunrise, FL, USA

Posted on Jun 4, 2026
Position Overview

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Are you a detail-oriented professional with a passion for delivering excellent employee support? Do you enjoy working with benefits programs, ensuring compliance, and improving processes?

We are seeking a Benefits Administrator to manage the day-to-day administration, coordination, and support of employee benefits programs. This role is key in ensuring accuracy, compliance, and a high level of service for employees and internal stakeholders.

Key Responsibilities

Benefits Administration

  • Administer and maintain employee benefit programs (medical, dental, vision, life, disability, retirement, COBRA, and voluntary benefits)
  • Process enrollments, terminations, life events, and eligibility changes accurately and timely
  • Maintain data integrity in HRIS and benefits systems, including audits and reconciliations

Employee Support & Communication

  • Serve as the main point of contact for employee benefit inquiries
  • Provide guidance and resolve issues with professionalism and confidentiality
  • Educate employees on benefit options and enrollment processes
  • Support open enrollment planning and communications

Vendor & Carrier Management

  • Act as liaison between employees, internal teams, and benefit vendors/carriers
  • Research and resolve claims or eligibility issues
  • Ensure accurate carrier submissions and invoice reconciliation

Compliance & Documentation

  • Ensure compliance with applicable regulations (ERISA, COBRA, HIPAA, ACA)
  • Support ACA reporting and documentation accuracy
  • Maintain benefits documentation, summaries, and policies

Operational & Strategic Support

  • Assist with benefits renewals, benchmarking, and vendor evaluations
  • Partner with HR, Payroll, and Finance teams for process alignment
  • Identify and implement process improvements to increase efficiency and accuracy

Qualifications

  • Associate degree or equivalent experience (3+ years combined)
  • Strong knowledge of employee benefits programs and regulations
  • High attention to detail and ability to manage multiple priorities
  • Excellent written and verbal communication skills
  • Active 2-15 Life & Health license (or ability to obtain within 1 year)
  • Advanced Excel skills (including VLOOKUP) and Microsoft Office proficiency
  • Experience with HRIS and benefits administration systems
  • Strong organizational and multitasking abilities
  • Client-facing or service-oriented experience

Skills & Competencies

  • Attention to Detail: Ensures accuracy in data, reporting, and system updates
  • Customer Service: Provides professional, timely, and solutions-oriented support
  • Time Management: Handles multiple priorities in a deadline-driven environment
  • Technical Aptitude: Learns and navigates HRIS and payroll systems efficiently
  • Problem Solving: Identifies and resolves issues proactively
  • Communication: Clearly explains complex information
  • Collaboration: Works effectively across HR, Payroll, IT, and other teams