Resident Services Specialist - San Mateo, CA

Namely

Namely

San Mateo, CA, USA

Posted on Apr 24, 2026
Position Summary

Our company is looking for a people-passionate individual to oversee the resident experience within our Northern CA portfolio; specifically, San Mateo, CA, and San Jose, CA. We seek someone who can serve as a liaison to our residents, deploy and execute a resident lifestyle and life cycle experience, and plan resident engagement events for multiple communities. The position reports directly to the District Manager.

Essential Responsibilities And Functions

  • Responsible for the deployment and execution of our resident lifestyle program.
  • Champion of Textline and communications management.
  • Facilitate community event planning and programming.
  • Ensure the effective use of leasing strategies and oversee the marketing plan for all sites.
  • Provide exceptional customer service to all to ensure a positive rapport with residents, vendors, associates, and investors to leave a professional and positive impression of Sack Properties.
  • Create a positive work environment to attain company objectives.

Qualifications

  • High School Diploma or equivalent required.
  • A minimum of 4 years' experience in Property Management.
  • Excellent written, verbal, technical and organizational skills.
  • Must be eligible to work in the United States.