🚀Growth and Strategy
Magic
Sales & Business Development
Posted on Mar 14, 2026
Growth and Strategy
You’ll work closely with restaurant teams to help them get the most out of Loyalist. From onboarding new partners to helping them run successful marketing programs, you’ll play a key role in making sure restaurants feel supported and confident using the platform.
This role is part relationship manager, part project coordinator, and part problem solver. You'll help guide restaurants through setup, answer questions along the way, and keep projects moving forward as our partners grow with Loyalist.
We’re looking for someone organized, curious, and excited to work closely with restaurants.
What you will do
Help onboard new restaurant partners and guide them through their Loyalist setup
Coordinate onboarding timelines and make sure projects stay on track
Build relationships with restaurant teams and check in regularly to support their success
Respond to partner questions and help troubleshoot issues as they arise
Recommend ways restaurants can use Loyalist to improve guest engagement and marketing
Identify opportunities where restaurants could benefit from additional Loyalist features
Collect feedback from partners and share insights with our product and engineering teams
Contribute to internal guides, onboarding materials, and best practices
Stay curious about the restaurant industry and how operators run their businesses
What you’ll bring
1–3 years of experience in customer support, account coordination, hospitality, consulting, or a similar role
Strong communication skills and a natural ability to build relationships
Excellent organization skills and the ability to juggle multiple projects
A thoughtful, service-oriented mindset — you enjoy helping people succeed
Comfort learning new tools and systems quickly
A proactive attitude and willingness to jump in wherever needed
Interest in restaurants, hospitality, or food culture
What we offer
In-person collaboration four days a week in our SoHo office
Comprehensive health, dental, and vision coverage (FSA and HSA options)
Daily lunch from NYC’s best restaurants, you pick all the spots your first week
Competitive salary: $75K–$110K + equity
Unlimited PTO
Access to coveted reservations in NYC.
Interested?
We’re excited to meet you! Apply here: https://form.typeform.com/to/GJyyIixx