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Principal Business Lead, Cedars-Sinai Connect

K Health

K Health

California, USA
Posted on Thursday, April 11, 2024

Who we are:

K Health is venture-backed, fast-growing startup with a mission to use the power of Artificial Intelligence (AI) to get everyone access to higher quality healthcare at more affordable costs. We’re looking for mission driven individuals to join our team and help us eliminate healthcare inequalities to build a better and healthier future.

Featured most recently in Forbes and Business Insider as a leading AI startup, K Health is a telehealth company that harnesses the power of technology to help provide the smartest digital healthcare platform to patients, hospital systems, and providers across the United States. Our AI powered application helps bring together the knowledge of thousands of doctors and anonymous medical data to provide the highest quality care to our patients. We offer a free symptom checker, 24/7 access to board-certified doctors, ability to refill prescriptions from your phone, and more. All within one application - no insurance or preauthorization required.

K Health was founded in 2016, and has partnered with visionary and leading hospital systems and providers such as Cedars-Sinai, Mayo Clinic, and Elevance Health. Join us on our mission to help provide better healthcare for less.

About the role:

We are seeking an Account Manager to join our team. Reporting to the Director of Corporate Development, this position owns the relationship for the Cedars-Sinai Connect partnership and serves as a critical interface between the K Health and Cedars-Sinai teams. This role functions as the liaison between K Health and Cedars-Sinai, leveraging both teams to advance CS Connect business needs and engaging with a broad set of stakeholders. This may include synthesizing, socializing, and developing K Health plans across marketing and product with Cedars-Sinai stakeholders. You will be working closely with executive leadership at K Health to build the business of CS Connect.

The Account Manager will own the end-to-end relationship with key stakeholders at Cedars-Sinai, and will support the Director of Corporate Development and Co-Founder in advancing the business. This role will require collaboration across different areas of the business within K Health including Finance, Clinical, Marketing, and Product/Engineering.

The role is based in the New York City area on a hybrid basis, with ~20% travel based on business needs

About the org:

As an Account Manager, you will be part of the Corporate Development organization. This organization is focused on three things: (1) building new partnerships, (2) deepening existing relationships, and (3) creating new business models. Our partnership efforts center primarily around health systems but may expand based on business model needs.

What you'll be doing:

An Account Manager will have the following core responsibilities across the life cycle of managing existing accounts, including:

  • Cultivating and nurturing relationships with key external stakeholders to advance partnership opportunities and problem-solve new business opportunities
  • Providing structure and process, both internally and externally, to advance projects in a timely and organized manner; drive complex project management on a day-to-day basis within Cedars-Sinai Connect
  • Communicating the value proposition of partnering with K Health, including demoing and describing the depth of K Health to relevant stakeholders (e.g., clinical, finance, IT, operations, strategy)
  • Creating and evaluating business plans for CS Connect in conjunction with Cedars-Sinai partners; including qualitative strategic plans as well as quantitative financial plans
  • Owning external reporting for ongoing governance committees, product release processes, and routine business metric updates
  • Performing quantitative and qualitative analysis while synthesizing relevant information to support internal decision making and discussions with external stakeholders
  • Collaborating with program management to support implementation of new projects
  • Collaborating with business development to bring new business models, ideas, and opportunities to CS Connect
  • Leading internal efforts related to CS Connect

Additionally, an Account Manager will become experts in K Health’s offerings and partnerships model, with the following non-core responsibilities

  • Conducting market analysis to refine CS Connect’s partnership strategy
  • Supporting sourcing opportunities with potential partners via various channels, managing leads, and leading B2B marketing efforts
  • Participating in contract negotiations and conducting supporting quantitative and qualitative analysis
  • Bringing new business models and business context to existing partnerships
  • Engaging with K Health’s clinical, product, and data science teams to maintain expertise in new developments surrounding K Health

What we're looking for:

  • 5-7+ years of work experience in a top strategy consulting firm (preferred), healthcare start-up, or health system
  • Bonus for experience in primary care, health system business development/partnerships, or new business ventures
  • Passionate about what we do at K Health
  • Excellent “client hands” with an ability to build relationships with and advance projects with external stakeholders of various backgrounds (e.g., clinical, finance, IT, digital, strategy, marketing)
  • Detail-oriented, owning all details and relationships related to CS Connect and using that information to relentlessly advocate for CS Connect across various settings
  • Ownership mindset, bringing initiatives you work on to a close and engaging the right stakeholders to make it happen
  • Top-notch organizational skills, able to balance multiple projects with internal and external stakeholders across domains
  • Clear verbal and written communication skills, with strong ability to synthesize multiple viewpoints into clear action
  • Structured problem-solving married with executional skills to take a vision and make it a business reality
  • Intellectual curiosity to dive into the intricacies of healthcare and learn from a variety of domains
  • Brings the best of K Health to CS Connect each day
  • Strong analytical skills, with mastery of Excel and proven experience with financial modeling / analysis
  • Results-oriented, with laser-focus on the definition of success and driving successful outcomes
  • Mission-driven mindset, connected to our goal to improve health access, quality, and affordability for millions of people worldwide

Benefits & Perks: #LI-Hybrid

  • Monthly social committees for company events
  • 18 vacation days, 5 sick days, and 2 personal days
  • 9 company holidays and 6 3-day weekends
  • Stock options for every full-time employee
  • Paid parental leave
  • 401k benefit
  • Commuter Benefits
  • Competitive health, dental, and vision insurance options
$140,000$160,000 USD

We offer competitive compensation packages based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.

We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws. We’re deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users.

We are committed to maintaining the integrity of our hiring process and ensuring a safe environment for all candidates. All communication for job offers from K Health will come from email addresses ending in K Health will never ask you to provide financial information about yourself during the recruitment process. We will never use personal email accounts or other domains for official correspondence. Our official job postings are only listed on our official website and reputable job boards. Be cautious of job offers from sources other than these platforms.