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Skincare Ambassador



Customer Service
Marietta, GA, USA
Posted on Saturday, January 20, 2024
About Heyday
At Heyday, we’re cutting through the noise in the skincare industry to help you discover your healthiest skin, so you can put your best face forward. With locations across the country, we provide personalized facial treatments and everyday skincare guidance from our expert estheticians, along with powerful products that let you feel the difference.

We’ve been named “Best Facial” by New York Magazine, performed over 500,000 facials, tried countless products, and have been collecting valuable skincare data the entire way.

Oh, and the word Heyday... it means the period of your life when you’re at your prime. We believe every day should be your Heyday – we happen to start with skin.

About the Role
We are introducing a unique role that blends the responsibilities of a Sales Associate and Local Grassroots Marketer - the Heyday Skincare Ambassador. You will play a crucial role in supporting Heyday East Cobb’s growth by combining your passion for skincare, excellent communication skills, and creative marketing strategies to help drive growth within the market. This role will work in the shop as a Front Desk Host and also be responsible for grassroots marketing.
What You’ll Do
Local Marketing Events and Partnerships:
  • Develop and execute local marketing events that spread awareness and drive shop traffic.
  • Build and nurture relationships with surrounding offices and businesses for potential partnerships and client expansion.
  • Ideate and execute brand partnerships to enhance brand awareness.
Grassroots Community Marketing:
  • Collaborate with the Shop Manager and Support Office Marketing Team to initiate innovative grassroots community marketing initiatives.
  • Conduct ongoing competitive analysis, staying attuned to industry trends and presenting hyperlocal opportunities.
Event Management:
  • Manage in-shop and off-site event execution, including evening and weekend availability.
  • Create event briefs, communicate with shop teams, and provide event recaps.
Customer Service and Sales
  • Provide high-level customer service and hospitality to clients, including in-person, over the phone, and online.
  • Educate clients on current promotions, memberships, packages, and future appointments.
  • Demonstrate product knowledge, assist with re-stocking products, and be able to assist clients with product sales and returns.
  • Assist in daily shop tasks and projects, including sanitizing, cleaning, and general shop maintenance.
  • Provide support to the Skin Therapists to ensure a successful check-in and check-out process.
The Ideal Candidate
  • Proven experience hosting events and building successful partnerships.
  • Demonstrated track record of achieving results in grassroots marketing.
  • Must have outstanding customer service and problem-solving skills.
  • Must be confident when recommending memberships, packages, and product.
  • Must have the ability to prioritize and multi-task within a fast-paced environment.
  • Must be willing to initiate tasks and perform duties without direction.
  • Must have excellent communication skills and be able to work with a wide range of personalities.
  • Must have a positive, can-do attitude.
  • Must have a friendly and professional phone and email etiquette.
  • Must have superior organizational skills.
  • Must have the flexibility to work a non-traditional schedule - including weekends, opening shifts, and closing shifts.

Heyday is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability, or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.
Compensation: $15.00 - $18.00 per hour

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Heyday Skincare Corporate.