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Community Manager (Contractor)



Marketing & Communications
New York, NY, USA
Posted on Friday, May 17, 2024

Job Title: Community Manager Contractor

Location: NY

Position Type: Contract, Part-time (20 hours per week)

Term: 3-months with the possibility of extension


We are seeking a dynamic and community-oriented individual to join our Glossier team as a Community Manager Contractor. This role will play a vital part in fostering member relationships, driving community engagement, and identifying opportunities to further expand on brand loyalty. The ideal candidate thinks quickly on their feet and thrives in fast-paced environments. This person will have a strong background in community management, working across various community-based platforms, integrated marketing, social media, and analytics, with a keen understanding of consumer behavior and brand engagement. This position offers the opportunity to collaborate closely with our digital community to co-create strategies for community engagement and activation. This role will report to the Director, Social Media & Community.

Key Responsibilities:

  • Facilitate member relationship building and connection within the community.
  • Gain a deep understanding of local market needs, identify gaps, and develop strategies in collaboration with the internal Marketing Team in partnership with Director, Social Media & Community
  • Assist in coordinating IRL and virtual community focused events
  • Drive community engagement through TYB
  • Utilize analytics and insights from TYB to inform decision-making and drive growth of the TYB platform
  • Understand what motivates individuals to engage with the brand and how the brand provides value to the community, will share these insights with internal Marketing Team
  • Moderate daily challenges and facilitate membership/loyalty initiatives on TYB
  • Stay informed about beauty and cultural trends to inform community engagement strategies
  • Demonstrate excellent written and verbal communication skills


  • 1-2 years previous experience in community management and/or marketing
  • Experience coordinating IRL and digital events
  • Excited to embrace fresh challenges and introduce innovative approaches and ideas for experimentation and learning
  • Strong analytical skills and a data-driven mindset
  • Demonstrated understanding of consumer behavior and brand engagement
  • Ability to effectively communicate and collaborate with team members and community members
  • Knowledge of beauty and cultural trends preferred
  • Proficient in written communication and content creation

In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position:

  • The estimated annual pay range for this role is $50 - $65 per hour

Compensation for the role will be determined based on permissible, non discriminatory factors such as a candidate’s qualifications, skills, and experience.

NOTE: Glossier requires all newly-hired employees whose job responsibilities require them to work from a Glossier office or retail location or require them to travel, work in person with vendors or others or participate in creative productions to be fully vaccinated against COVID-19. Glossier is an equal opportunity employer and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state or local law.

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We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.