At NerdWallet, we are passionate about building delightful user experiences and creating consumer products that impact millions of users.

The Senior IT System Administrator at NerdWallet is responsible for maintaining the stability, scalability, and security of the organization’s technology infrastructure. They will be involved with design, configuration, and maintenance of key IT systems, including corporate identity, endpoint management, security, networking, and cloud platforms. Additionally, they will evaluate emerging technologies to enhance efficiency, and provide strategic guidance to peers and management on infrastructure-related initiatives to ensure we are providing reliable and efficient infrastructure and services to the business.

Projects you may be working on in this position include:

• Drive continuous improvement by evaluating and refining operational processes, policies, and best practices

• Consider maintainability, scalability, observability, cost, quality, security, and performance within your scope of ownership

• Evaluate emerging technologies and tools to enhance identity management, endpoint security, and overall IT infrastructure efficiency

Where you can make an impact:

Identity & Endpoint Management

• Develop and maintain enterprise identity management solutions (e.g., Okta) to securely manage user authentication, access controls, and single sign-on (SSO)

• Develop and maintain user lifecycle management automations to streamline onboarding and offboarding of users and devices and access to applications

• Oversee endpoint management systems to ensure consistent security policies, configuration standards, and software deployments across all endpoints (laptops, desktops, mobile devices)

Security & Compliance

• Collaborate with security teams to enforce endpoint protection policies, patching, compliance monitoring, and vulnerability remediation

• Assist with SOX auditing and compliance enforcement, and ensure IT infrastructure processes and procedures align with corporate security guardrails and other relevant security and compliance frameworks

Infrastructure Support & Maintenance

• Maintain all IT infrastructure components, including networks, servers, firewalls, applications, and cloud services (AWS, Azure, GCP)

• Ensure the creation, maintenance, and dissemination of technical documentation such as runbooks, SOPs, and end-user documentation

Your experience:

We recognize not everyone will meet all of the criteria. If you meet most of the criteria below and you’re excited about the opportunity and willing to learn, we’d love to hear from you.

• Associate or Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)

• Experience successfully working in a remote role

• Proven experience with the following technologies:

  • Support and diagnosis of issues with current Mac, Windows, and mobile devices and ability to serve as an escalation point and mentor for the helpdesk team

  • IdP/SSO concepts (SAML/OAuth), provisioning (SCIM/JIT), and platform administration (Okta)

  • MDM platform administration (Jamf, Intune)

• Functional understanding of the following:

  • Security principles (least privilege, secure design, data protection)

  • Automation using code and no-code tools (Okta Workflows, webhooks, APIs, AWS Lambda/Cloud Functions, Python, Bash/ZSH, PowerShell)

  • Networking principles, troubleshooting, management, and administration

  • Cloud concepts (IaaS, public cloud) and platform administration

• Strong technical verbal and written skills and ability to produce and maintain technical documentation

• Ability to build a project plan and carry it to completion without oversight

• Experience with change management and helping to define team processes, procedures, and best practices

• Excellent teamwork, communication, and interpersonal skills

• Experience with integrating disparate IT systems and processes, compliance controls (e.g. SOX) and security standards (e.g. NIST, ISO), and IT certifications in System Administration, Security, Networking and related fields are all a plus

Where:

• This role will be remote (based in the U.S.).

• We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family.

What we offer:

Work Hard, Stay Balanced (Life’s a series of balancing acts, eh?)

• Industry-leading medical, dental, and vision health care plans for employees and their dependents

• Rejuvenation Policy – Vacation Time Off + 11 holidays + 4 Mental Health Days Off

• New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care

• Mental health support

• Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests

• Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution

• Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend

• Work from home equipment stipend and co-working space subsidy

Have Some Fun! (Nerds are fun, too)

• Nerd-led group initiatives – Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities

• Hackathons and team events across all teams and departments

• Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction

• Our Nerds love to make an impact by paying it forward – Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match

Plan for your future (And when you retire on your island, remember the little people)

• 401K with company match

• Be the first to test and benefit from our new financial products and tools

• Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar

• Disability and Life Insurance with employer-paid premiums

If you are based in California, we encourage you to read this important information for California residents linked here.

NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment.

NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice.

NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see:

• E-Verify Participation Poster (English+Spanish/Español)

• Right to Work Poster (English) / (Spanish/Español)

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