Position: Compliance Manager

Location: Norwich, UK

Employment type: FTE

Department: Compliance & Legal

NerdWallet is seeking a highly driven, commercially-minded Compliance Manager to oversee our compliance strategy and ensure we meet our UK regulatory requirements. This position will report to the Operations Director of NerdWallet U.K.

Founded in 2009, NerdWallet is a publicly traded personal finance company that’s on a mission to provide clarity for all of life’s financial decisions. Headquartered in San Francisco, California, our team consists of over 700 Nerds that work to provide consumers and small businesses with personalized, unbiased and actionable insights so they can make smart money moves. Our UK team, based out of Norwich and made up of about 30 Nerds, is a scrappy, high-growth unit focused on furthering our mission in a new market.

Where you can make an impact:

• Working collaboratively with cross-functional stakeholders to understand their needs whilst delivering compliance solutions that enable effective business
• Reviewing and interpreting regulatory requirements relevant to commercial and financial promotions to ensure our business activities are compliant
• Strategically and judiciously developing the compliance function by identifying and building processes to drive efficient outcomes
• Advising on and reviewing the content, customer journeys and financial promotions on our website to ensure compliance
• Creating and maintaining up to date and accurate regulatory registers, processes and policies
• Managing and administering our wider core compliance requirements including training, risk reporting and complaints registers

You are:

• Solution-oriented. You have a key eye for detail, sound judgment and the ability to quickly solve problems and identify viable solutions
• An excellent communicator. You have excellent written and verbal communication skills, capable of working with people at all levels within the business
• Structured and thoughtful. You are coherent but also economical in your approach to documentation and process
• Open, candid and constructive. You can provide constructive feedback, work through competing viewpoints and handle challenging conversations effectively
• Flexible. You are open to learning new business models and systems within an innovative, fast paced working environment
• Knowledgeable. You are familiar and comfortable with risk management, risk based decision making and relevant industry regulation (e.g., GDPR)

Your experience:

We recognize not everyone will meet all of the criteria. If you meet most of the criteria below and you’re excited about the opportunity and willing to learn, we’d love to hear from you.

• 6+ years of relevant work experience operating within the financial services industry, preferably with direct experience working at other price comparison websites
• Hold CeMAP qualifications (other qualifications such as CErer and CII/DipPFS useful but not essential)
• Ability and eagerness to understand the operational and commercial complexities of our business
• Familiar with regulatory requirements and FCA portal management

Where:

• This role will be based in Norwich, UK.

What we offer:

• Generous Pension: NerdWallet offers up to 6% matched pension contribution
• 25 days holiday per year
• Wellness stipend: NerdWallet gives every employee a monthly wellness stipend. It is yours to use however you’d like
• Career enrichment stipend: We value a growth mindset, and we never stop learning Each year, you will have funds to help you grow professionally in your role at NerdWallet
• Mental health support: We take mental health seriously. To offer you mental health support, NerdWallet partners with Ginger, a chat-based mental health app. You are able to use Ginger anytime, any place
• Legal support: NerdWallet offers access to online legal support through Rocket Lawyer
• Wifi stipend: NerdWallet gives every remote employee a monthly Wifi stipend

NerdWallet is an equal opportunity employer. We value diversity and we do not discriminate on the basis of any protected characteristic: age; gender reassignment; being married or in a civil partnership; being pregnant or on maternity leave; disability; race including colour, nationality, ethnic or national origin; religion or belief; sex; or sexual orientation. Please let us know if you require any reasonable adjustments to be made for the recruitment process.

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