Our family of brands is comprised of Schoolhouse, the lighting, home furnishings, and lifestyle brand based in Portland, Oregon; Food52, the community-driven cooking and home company, based in Brooklyn, New York; and Dansk, the heritage home brand founded in 1954.

Schoolhouse is a lighting, home furnishings and lifestyle brand dedicated to thoughtful living and purposeful design. From iconic lighting to one-of-a-kind homewares, our mission is to provide a new generation of heirlooms that inspire people to create unique, meaningful spaces in which to live and work.

About the Role

The Merchandising & Sales Associate will be responsible for all sales floor duties including visual merchandising of the showroom, customer engagement, meeting daily sales goal targets sales, placing orders and providing quotes, in-store support, and other showroom duties under the guidance of the Showroom Manager. We are looking for someone with a sales-forward mindset, a passion for design, an entrepreneurial eye and a focus on giving exceptional service.

This position will work Friday - Sunday from October - December at our Showroom in Portland, OR.

Key Responsibilities

Sales

• Engage all customers in the store and drive over-the-counter and sales orders.
• Generate customer demand through initiatives, communication, event planning, and in-store sale tactics.
• Collaborate with Marketing & Sales teams to drive store traffic.
• Actively drive sales by understanding and meeting the unique needs of each customer
• Consistently meet and exceed sales goals as set by management
• Be customer focused at all times and embody the Schoolhouse values of service
• Become a product expert and use that knowledge to build business
• Take ownership and commitment for delivering results; actively aware of personal and store metrics
• Assist all customers with current sales order processing and customer support needs. These duties include:
  • Providing quotes to inbound customers.
  • Processing orders for inbound customers.
  • Ensure orders are fulfilled correctly and on-time.
  • Optimistically problem solve potential complications for customers.

Operations

• Maintain visual merchandising standards throughout the store
• Use merchandising eye to change and update showroom displays
• Merchandise store as needed and prep floor for events.
• Execute opening and closing procedures.
• Help customers with any in-store purchases.
• Collaborate with fellow team members to keep the sales floor area clean and organized at all times.

Hospitality

• Maintain a customer facing presence that is positive, helpful, and inviting.
• Develop and continue to build knowledge of all our products, policies, and services, ensuring we are providing accurate information to all customers.?
• Act as a problem-solver, seeking opportunities to help everyone who enters Schoolhouse.
• Promptly resolve customer issues or concerns
• Other duties as assigned by management.

Success Metrics

• Meeting individual, daily sales goal targets by generating customer demand
• Working as a team to meet overall sales goals.

Qualifications & Requirements

• High School or GED minimum education
• Minimum of 1 year retail or selling experience.
• Merchandise and styling experience and/or content creating is a plus
• Strong attention to detail and self motivated
• Be dependable, on-time, and able to work within agreed scheduling needs for the store.?
• Able to work Holidays and weekends
• Excellent communication skills, capable of building trusting relationships.
• Ability to read, write and effectively communicate with customers, co-workers, and management.
• Knowledge of SAP, and Shopify is a plus.
• Ability to multitask, while being attentive to customers and remaining flexible to the needs of the business.

Physical Requirements

• Position involves constant moving, talking, hearing, reaching, grabbing and standing up to 8 hours a day.
• May occasionally involve stooping, kneeling, crouching, lifting and carrying up to 50 lbs and climbing ladders.

COMPENSATION

This is a hourly, non-exempt role with a hiring range of $20/hour, plus commission based on sales performance.

EEO STATEMENT

Schoolhouse is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. We evaluate candidates without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics as required by law and as a matter of our company values.