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Operations Associate

Fi

Fi

Operations
New York, NY, USA
USD 17-19 / hour
Posted on Nov 12, 2025
Welcome to Fi.
We’re a passionate team from Square, Google, TikTok, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to revolutionize what it means to be a pet parent. The pet industry remains firmly stuck in the past and we are here to change that. Fi is leveraging our team's talent and expertise to improve the lives of millions of pets in the U.S. Real-time location tracking, activity, sleep and behavior monitoring – and that's just the beginning.
The most exciting aspect of our work? Bridging the communication gap between pets and humans. Imagine a world where everyone knows how their pet feels in real time and how to keep their best friend in good shape. That's the future we're building at Fi.
If you're someone who thrives in innovative, collaborative work environments and feels strongly about helping pets live longer, better lives, Fi could be the perfect fit. Join us in our pursuit of the “impossible,” or as we call it here “let me find a way,” to redefine the future of pet ownership together.
Fi is searching for an Operations Associate!
Fi is looking for an Operations Associate to manage inventory, oversee logistics, and optimize operational processes. This is a part-time, on-site role (25–30 hours per week) based out of Fi’s New York City office. The position has an immediate start, with the potential to extend beyond January (TBD).
This role is a unique opportunity to contribute to the smooth functioning of our operations and directly support the success of our NYC team. If you’re excited to take on a dynamic role in a fast-paced environment, ensuring seamless operations and driving organizational success, this role is for you.

What You'll Do:

  • Process incoming shipments using Fi’s custom software.
  • Conduct quality assurance checks to evaluate product condition.
  • Organize received items for storage, testing, repurposing, or disposal.
  • Assemble, pack, and ship refurbished products to meet team needs.
  • Track and manage office inventory to ensure efficient use of resources.

What You'll Bring:

  • Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
  • Excellent communication and problem-solving abilities.
  • A proactive and detail-oriented mindset, eager to learn and grow.
  • Ability to thrive in a fast-paced, on-site work environment.
Fi is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Fi makes hiring decisions based solely on qualifications, merit, and our needs at the time.
The anticipated base rate for this position is $17-19 per hour. The actual base rate offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held.