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Professional Services Project Manager ( SaaS ) | Hybrid | Hyderabad | Night Shift – US EST Experience Required: ~ 6 years minimum Location: Hyderabad Department: Professional Services / Delivery About the Role We are seeking a proactive and detail-oriented Services Project Manager to join our Professional Services team; Global Delivery Center. The ideal candidate will have hands-on experience in managing end-to-end project lifecycles, driving successful implementations, and working closely with clients and internal teams. This role requires strong stakeholder management, excellent organizational skills, and the ability to deliver projects on time, within scope, and with high customer satisfaction. In this role you will Lead the planning, execution, and delivery of multiple client projects, ensuring adherence to scope, timelines, and budget. Manage the entire project lifecycle including initiation, requirement gathering, scheduling, execution, monitoring, risk/issue management, and closure. Collaborate with cross-functional teams (Consultants, Technical Leads, Product , Support) to drive smooth implementation and integration. Act as the primary point of contact for clients, ensuring effective communication and strong relationship management. Identify risks, dependencies, and potential roadblocks; proactively drive mitigation plans. Track project performance, report key metrics, and provide regular updates to stakeholders and leadership. Ensure delivery quality by following best practices, PMO processes, and continuous improvement initiatives. Facilitate workshops, status meetings, and project governance reviews. Support resource planning and allocation across assigned projects. You've Got What It Takes If You Bachelor’s degree in business, Technology, or related field (PMP/Prince2/Agile certification preferred). Around 5 years of proven experience in project management within Professional Services / IT / SaaS / Consulting domains. Hands-on experience in project implementation and delivery with measurable outcomes. Strong knowledge of project management methodologies (Waterfall, Agile, or Hybrid). Proficiency with project management tools (e.g., MS Project, JIRA, Smartsheet, Mavenlink, Asana, or similar). Excellent communication, client engagement, and stakeholder management skills. Ability to multitask and manage multiple projects simultaneously. Strong problem-solving, negotiation, and conflict resolution abilities. What We Offer Opportunity to work with a dynamic and collaborative team on high-impact projects. Exposure to global clients and industries. Career growth and skill development through certifications and training. Competitive compensation and benefits Note: The shift for this role is usually US EST, and the incumbent would be eligible for a Shift Allowance and Transportation ( Pick Drop ). #LI-Hybrid