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Staff Software Engineer, Product Platform (Canada)

Doctor On Demand

Doctor On Demand

Software Engineering, Product
Toronto, ON, Canada
Posted on Thursday, December 15, 2022
Included Health is building a next generation healthcare technology and is looking for an experienced backend engineer to join the Product Platform team. The Product Platform team builds the product foundations and core services that allow for rapid development of products across engineering with a consistent user experience, and scalable and reliable architecture. The focus here is to solve those customer problems that require product thinking, combined with the backend skills to build out the necessary heavy-duty infrastructure.
You are a strong cross-functional technical leader that can build software that meets the highest standards in quality, scalability and reliability. You will be working across all engineering teams, Front End, Mobile and Backend, and collaborating with the Engineering Manager to define and execute a multi-year vision. You will be expected to break down and execute large projects with the Product Platform team. This is a great opportunity to have a broad-sized impact across the Company fostering collaboration between Product and Infrastructure Orgs and unlocking our Product-facing engineering teams to focus on powering member experiences.
We are a fast, hard-working group with diverse backgrounds and deeply committed to our mission and our members. We believe shipping 80% of the value faster and learning is the best way to maximize impact. We also recognize that we won’t get technology, tooling or processes right on our first try and seek ways to continuously improve ourselves. We believe success comes from optimizing for the whole and welcome everyone’s ideas to the table. We focus on intentional growth so we can expand our skills and apply them to accomplish new goals. We are dedicated to helping each other be our best.
**Must be authorized to work in Canada**


  • Plan, architect and lead ambitious technical projects that interact with a wide variety of teams within the company.
  • Create and maintain best-in-class backend systems that enable all our product teams and provide consistent, reliable experiences for our members.
  • Partner with Engineering and Product Leadership to design core, foundational services that have multiplicative impact across Product-facing engineering teams.
  • Scale organization-wide practices around our Agile and Devops methodologies.
  • Demonstrate thought leadership and take the lead in identifying, defining, and implementing impactful work that enable our Product teams.

About You

  • A proven, hands-on software engineer who has led teams to build backend service platforms that abstracts complexity away from and simplifies the lives of product engineers.
  • Demonstrated ability to refactor, re-architect and unify core backend services to a high level of scalability, availability and reliability.
  • Experience working with 3rd party vendors/SDKs You tend to become a subject matter expert in any code you dive into, and demonstrate strong product ownership in your team’s work.
  • You have experience providing technical direction and leadership to a team of backend engineers. You optimize for impact over progress and have a bias towards action.
  • You are architecturally minded, fearless of the unknown and can jump into different languages, code bases, client vs backend code ramping up as needed.
  • Bachelor’s degree or equivalent in Computer Science, Information Science disciplines, or comparable STEM-related degree.

Bonus Value-Adds

  • GraphQL integrations
  • Backend Golang & Python experience
  • Working in Product-facing teams or directly with Product engineers building foundational services to scale.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.