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Dropbox is a Virtual First company. For this role, we are currently only authorized to hire candidates from the following provinces: Alberta, British Columbia, Ontario, and Saskatchewan.

Role Description

People Partners play an integral role on the HR Business Partner team, partnering with leaders, managers and employees to create a culture where people thrive. Working hand in hand with HR Business Partners and Employee Relations, People Partners are enablers for enhancing talent density, employee experience, and spearheading processes that build organizational health across Dropbox.

We are seeking a People Partner to provide best in class support and partnership to Dropbox leaders and employees. Your work will focus on: talent density, performance management, employee relations, workplace investigations, leaves of absence/accommodations, employee experience, offboarding, people projects and other operational tasks. You will also analyze important people data and metrics, including attrition and performance management trends, and create insights and recommendations for leadership. In your work, you will uphold our values and amplify the success of our business and products through our most important asset: our people.

Responsibilities

• Coach and guide managers through performance management and employee relations matters, helping ensure decisions are fair, principled, consistent, and grounded in sound judgment.
• Use people data and trends to inform decisions and identify opportunities, including insights related to performance, attrition, organizational health, and employee experience.
• Apply product management and design-thinking principles to the employee experience, identifying needs, prototyping solutions, prioritizing improvements, and iterating based on data and feedback.
• Partner cross-functionally with HRBPs, Legal, and the broader People team to navigate complex employee matters and improve the overall employee experience.
• Influence leaders, managers, and cross-functional partners to drive thoughtful decisions, adoption, and meaningful business and people outcomes.
• Deliver clear and candid guidance on difficult or sensitive matters, balancing empathy for employees with business needs and organizational principles.
• Independently manage competing priorities and complex employee matters, while collaborating effectively across a virtual-first organization.

Requirements

• 8+ years of experience in HR or Employee Relations, including at least 3 years supporting managers and employees through performance management.
• Demonstrated judgment handling complex employee relations matters and balancing employee experience with business priorities.
• Strong critical thinking, problem-solving, and ability to navigate nuanced situations.
• Excellent written and verbal communication skills, with the ability to adapt communication to different audiences and circumstances.
• Demonstrated ability to handle sensitive and confidential employee information with discretion and integrity.
• Proven ability to influence leaders and stakeholders without relying on direct authority.
• Experience working effectively across distributed, cross-functional teams.
• Ability to treat employee experience as a product, applying product management and design thinking to understand needs, prototype solutions, and drive execution through strong project management and data-driven iteration.
• Demonstrated experience leveraging AI tools in the flow of work. Candidates with a pre-existing comfort level & familiarity using AI to enhance productivity are strongly preferred.
• Prior experience conducting internal investigations into employee complaints is a plus

Durable Skills

AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:

• Awareness: Understand yourself and others.
• Judgment: Evaluate information and make decisions in complex situations.
• Adaptability: Learn, adjust, and stay effective through change.
• Connection: Communicate, collaborate, and build trust.

To learn more about why these skills matter and what the data shows about thriving through change, read this blog post from our Chief People Officer, Melanie Rosenwasser.

Compensation

Canada Pay Range

$125,400—$169,600 CAD

Company Description

Dropbox isn’t just a workplace—it’s a living lab for designing a more enlightened way of working. We’re a global community of bold visionaries and resourceful doers shaping the future of Dropbox and, in turn, the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, creating space for meaningful work and lasting relationships. With a startup mindset and enterprise-level opportunities, we expect Dropbox employees to think critically, stay curious, and use modern tools, including AI, to improve how work gets done. Here, you can be who you are and grow into who you’re meant to be. You own your impact, helping make work more intuitive, joyful, and human for yourself and hundreds of millions of people worldwide. If you’re ready to push boundaries and challenge yourself, Dropbox is ready for you.

Team Description

The Dropbox People Team is designing a workplace where every Dropbox employee can thrive. We take a human-centered, HR as a Product approach—treating programs like well-designed products shaped by employee and candidate needs, informed by data, and backed by actionable insights. Our team continuously innovates to attract, develop, and retain world-class talent while building a culture of experimentation, craft, and community. From fostering connection in our Virtual First model to scaling HR systems and offering personalized learning tools and experiences, our work evolves to support the growth and needs of our people. We think big, act fast, and adapt with agility—grounded in outcomes, empathy, and clear communication.

Virtual First

Dropbox’s Virtual First way of working is designed to help people do their best work with flexibility, autonomy, and connection. Day to day, teams work remotely with nonlinear schedules and core collaboration hours that support deep focus and individual working styles. We prioritize asynchronous communication to improve clarity, respect deep work time, and reduce unnecessary meetings. While remote work is the primary experience for our employees, we also prioritize intentional, in-person connection. We bring teams together through regular team gatherings, on-demand workspaces, and Dropbox Neighborhood events in order to strengthen team cohesion, foster creativity, and enhance momentum. Virtual First is built to provide the same access to opportunity, growth, and impact for everyone, regardless of location.

This role requires travel to offsites and various other team gatherings (approximately 5-10% of the year or 2-3 days per quarter). We provide advance notice when possible and encourage candidates to discuss any accommodation needs during the interview process.

AI Fluency