Data Science - Customer Success Intern (Summer 2026)
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Role Description
Please note: Dropbox currently only offers Summer internships May - September and cannot accommodate off cycle internships at this time. Please inform your recruiter if you have upcoming deadlines for Summer 2026 internship.
We offer two start dates culminating in a 12-week internship:
- May 26 - August 14, 2026
- June 30 - Sep 18, 2026
As a Dropbox intern, you are part of a top-notch learning experience with data scientists from all backgrounds. You’ll have a dedicated Dropboxer by your side, mentoring you every step of the way.
Our goal is to create a robust and impactful learning experience. You can expect to learn how to apply modern data science principles across our revenue, marketing and product teams. We're all about feedback, so anticipate continual guidance refining your approach. And while you're forging your path, we're here to ensure you bond with like-minded interns, discover mentors, and lay the bricks for an expansive professional network.
Responsibilities
- Develop a deep understanding of customer journey phases and key business metrics
- Perform analytical deep-dives to analyze problems and opportunities, identify the hypothesis and design & execute experiments
- Identify key trends and build executive-facing dashboards to track the progress of acquisition, monetization, and engagement trends
- Extract actionable insights through analyzing large, complex, multi-dimensional customer behavior data sets
- Translate complex concepts into implications for the business via excellent communication skills, both verbal and written
- Work with cross-functional teams (including Data Science, value management, technical solutions, and customer success) to rapidly execute and iterate findings
Requirements
- An upcoming sophomore graduating in '28 or later, majoring in fields like Data Science, Statistics, Applied Mathematics, Economics, Computer Science, or Engineering
Preferred Qualifications
- Able to work independently and proactively engage with business stakeholders
- Strong verbal and written communication skills
Compensation
The rate listed above is the expected monthly rate for this role, subject to change.
Dropbox is a Virtual First company and is open to hiring candidates in all authorized locations.
Company Description
Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.
Team Description
The Dropbox Emerging Talent program shapes the future of work by empowering the next generation of innovators. We transform potential into impact by connecting exceptional early-career professionals with meaningful challenges that can touch hundreds of millions of lives. Our program allows interns and apprentices to work alongside industry experts, bringing fresh perspectives while solving interesting problems. We foster growth through hands-on learning, dedicated mentorship, and a vibrant community that supports your journey from day one. If you're ready to launch your career in an environment that combines real-world impact with genuine connection, join our Emerging Talent program. We will be hiring for these departments in 2025: Engineering, Customer Experience, Sales, Legal, Office of the CEO
Benefits
Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families.
Our benefits and perks programs include:
- Medical, Dental, and Vision coverage
- Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
- Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more
- Mental health and wellness benefits
- Monthly Internet Allowance
- Intern Social Stipend
- Annual Emerging Talent Summit, travel and hotel accommodations provided
Additional benefits details are available upon request.
Dropbox supports responsible use of AI for preparation, but misrepresentation of skills or experience is not permitted. See our AI philosophy.