Role Description

As the End User Computing & Collaboration Manager in Dropbox's Corporate IT organization, you will lead a distributed team responsible for delivering a secure, scalable, and innovative end user compute and collaboration platform. This team builds, integrates, and maintains the foundational technologies that power our virtual-first workforce, enabling Dropboxers to work productively and securely across macOS, Windows, SaaS tools, and endpoint environments. You will play a key role in improving user experience, leading modern workplace technology strategies, and driving integration and automation across our collaboration stack (Slack, Google Workspace, Zoom, Dropbox, Dash, etc.).

This is a highly cross-functional leadership position, requiring strong partnership with Engineering, Security, Procurement, Internal Communications, and Human Resources. You will get exposure to senior leadership while helping define the digital workplace strategy at Dropbox.

Responsibilities

• Lead the End User Computing & Collaboration team to deliver secure, performant, and delightful user experiences across collaboration tools and endpoints.
• Drive strategic planning, roadmap definition, and execution of initiatives across endpoint management, identity, collaboration tools, automation, and integration.
• Collaborate with Security, Infrastructure, and Procurement on compliance, renewals, and lifecycle management.
• Lead end-to-end planning and delivery of SaaS stack automation and virtual-first enablement projects (e.g. Zoom/Miro integration, AI-based collaboration workflows).
• Partner with Internal Communications and Virtual First teams to enhance adoption and training for collaboration tooling.
• Ensure system health, proactive support, and operational excellence, including support for KTLO and on-call rotations.
• Build a high-performing team by mentoring, coaching, and investing in talent development.
• Champion Dropbox’s culture and cultivate a team environment aligned with our Virtual First principles.

Requirements

• 4+ years experience managing technical teams in end user compute, IT infrastructure, or collaboration technology domains.
• Deep knowledge of core enterprise SaaS tools (Google Workspace, Slack, Zoom, Dropbox, Okta).
• Experience managing macOS and Windows endpoints (Intune, Jamf) and SaaS automation workflows.
• Proven ability to lead cross-functional initiatives and influence technical and non-technical stakeholders.
• Strong understanding of security, compliance, and data governance in the context of collaboration tools.
• Excellent communication, program management, and team leadership skills.

Preferred Qualifications

• Experience with scripting or automation platforms (e.g., Python, GAM, Google APIs, Slack workflows).
• Background in managing enterprise-wide tool migrations or workplace technology transformations.
• Familiarity with ITIL, Agile/Lean methodologies, and service management best practices.
• Prior experience supporting Virtual First or distributed workforce models.

Compensation

Company Description

Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.

Team Description

The Dropbox Corporate IT Engineering Team provides information technology strategy, systems, and services that enable business success. We test and implement new tools to help Dropboxers work confidently, move fast, and scale effortlessly in a Virtual First environment. As the connective tissue to our company, we source, build, and implement technology solutions that empower and simplify work while meeting the enterprise-level standards Dropboxers expect from a global technology company. Our team combines technical expertise with strategic thinking, creating the foundation for collaboration, creation, and growth. If you're passionate about using technology to shape the future of enterprise solutions, join our Corporate IT Engineering team. Areas of work include Technical Programs, Salesforce Development, IT Infrastructure, Security Operations, Collaboration Tools, Cloud Engineering, Site Reliability Engineering, Enterprise Architecture, Full Stack Development, and Business Systems Analysis.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.