Internal Communications Strategist
DocSend
Dropbox is a Virtual First company. For this role, we are hiring in Zones 2 and 3. Please refer to our Compensation section below to see what neighborhoods fall under each Zone.
Role Description
As a key member of the Internal Communication and Culture team, you’ll play an integral role in engaging Dropboxers and telling the story of our transformation to our employees. Your work will enhance company-wide events like All Hands, Leadership Offsites, and product launches. Through compelling, engaging, and inspiring content, you’ll help distill our strategy and amplify our culture in a Virtual First environment.
What will you get out of it? You’ll be part of a high performing and highly respected Internal Communications and Culture team that is responsible for shaping how Dropboxers receive and understand strategic communications, creating high-quality content, and driving meaningful cultural change. We are creative and driven, open to risk-taking, willing to push boundaries, and have loads of fun while doing it.
Responsibilities
- Contribute to the overall Internal Communications and Culture strategy to transform the Dropboxer experience and tell the story of our evolving company strategy to employees.
- Bring a creative, hard-working, and open mindset that’s focused on driving business alignment and employee engagement through change management and inspiring and exciting launches.
- Define and execute on strategy for key executives and programs for internal programming (e.g., All Hands, Leadership Offsites, Product Launches, Hack Weeks).
- Create campaigns to amplify Dropbox’s company strategy internally, partnering with the Internal Creative and cross-functional teams.
- Partner with our Creative team to find new, unique, and innovative ways of engaging Dropboxers in our launches, strategy, and programs.
- Collaborate with our senior-most leaders on communications plans and programming, including our CEO, Chief Technology Officer, Chief People Officer, and business General Managers.
Requirements
- 8+ years of experience in internal and/or external communications. Background in tech or comms agency a plus
- Strong interpersonal skills and ability to work directly with cross-functional partners (including senior leaders and executives), influence and inspire confidence, and manage up in a Virtual First environment is required
- Self-starter with the ability to operate strategically and tactically. Proven ability to take initiative/develop and execute comms plans without extensive direction, as well as the ability to escalate and push back appropriately
- Highly motivated and driven with a strong sense of purpose and hunger to solve complex problems, in addition to a proven ability to persist in challenging, fast-paced or dynamic/ambiguous situations
- Extraordinary attention to detail and thoughtful, adaptable writing skills, with a proven ability to exercise good judgment, prioritize and distill a wide variety of complex information
- Experience developing company-wide content/campaigns, with a creative edge
- Embody a positive can-do attitude, sense of curiosity, and a growth mindset
Preferred Qualifications
- Comms agency experience - willing to consider work in a comparable role in an external comms function or another exec/internal comms role in-house
Compensation
US Zone 1
This role is not available in Zone 1
The range(s) listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change.
Please note, OTE are for sales roles only.
Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation. We target most new hire offers between the minimum up to the middle of the range.
Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay range we use. Current US Zone locations are as follows:
• US Zone 1: San Francisco metro, New York City metro, or Seattle metro
• US Zone 2: Austin (TX) metro, Chicago metro, California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Massachusetts, New Hampshire, New York (outside NYC metro), Oregon, Pennsylvania (outside NYC or DC metro), Washington DC metro, and West Virginia (DC metro)
• US Zone 3: All other US locations
Company Description
Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.
Team Description
The Dropbox Communications team brings the Dropbox story to life and shares it with the world. We turn ideas into impact by crafting authentic narratives that build trust, spark engagement, and bring our mission to life. We are purposeful storytellers, creating alignment and clarity across channels and audiences to shape powerful messages that strengthen our brand both inside and outside Dropbox. Whether we're launching products, amplifying customer voices, or securing strategic speaking opportunities, we remain true to our values of transparency and authenticity. If you're a storyteller excited about helping people inside Dropbox and around the world connect with our product, brand, and vision, join our Communications team. Areas of work include Public Relations, Internal Communications, Executive Communications, Corporate Communications, Media Relations, Crisis Communications, and Thought Leadership.
Benefits
Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:
- Competitive medical, dental, and vision coverage
- 401(k) plan with a generous company match and immediate vesting
- Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
- Income Protection Plans: Life and disability insurance
- Business Travel Protection: Travel medical and accident insurance
- Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more
- Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support
- Access to over 10,000 global co-working spaces through Gable.to, making it easy to book flexible workspaces for collaboration or individual work
- Quarterly Cell phone and internet allowance
- Mental health and wellness benefits
- Disability and neurodivergence support benefits
Additional benefit details are available upon request.