Company Description

Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.

Team Description

The Dropbox People Team designs experiences that empower Dropboxers to do their best work. As culture ambassadors, we craft an enlightened employee experience that infuses Virtual First with meaningful human connection. Our team continuously innovates to attract, develop, and retain world-class talent while building a culture of experimentation, craft, and community. From leadership programs, to talent acquisition, to employee engagement, we're creating a workplace where every Dropboxer can be who they are and grow into who they’re meant to be. If you're excited about designing more enlightened ways of working from the inside out, join our People team. Areas of work include Talent Acquisition, Human Resources Business Partnership, Learning & Development, Recruitment, Total Rewards, and People Operations.

Role Description

We’re looking for a Benefits Analyst to join our Global Benefits team! The Benefits Analyst will work as part of a small but mighty team to ensure Dropbox offers competitive benefits to Dropboxers, which are optimized for Dropbox’s business goals, values and culture. If you’re passionate about benefits, self-motivated teammate with a curious nature, who loves partnering with colleagues to create delightful programs for employees, then this is the role for you!

Responsibilities

• Responsibility for the ongoing management of benefit plans across the US and Canada including (but not limited to) leave of absence administration, disability plans, life insurance/risk insurance, medical, dental and vision insurance, COBRA, compliance etc.
• Opportunity to support Int’l benefits
• Manage/partner (with) our network of brokers and providers to ensure plans operate smoothly, project manage renewals and facilitate statutory or company driven updates/changes
• Effectively manage cross functional partnerships with payroll, HRITS, human resources etc.
• Focus on employee experience to ensure benefits and leaves are easily understood and accessible
• Evolve existing processes and build operational excellence for benefit admin
• Develop collaborative relationships with key partners across the organization to understand their objectives and how the Benefits team can support these goals

Requirements

• Proven creativity and resourcefulness in solving problems
• You thrive and prioritize in a constantly changing environment
• You have superb communication skills, including experience effectively communicating with people at all levels of an organization
• Analytical and structured thinking, working intelligently to understand the task at hand and relevant context in order to synthesize the main considerations and create astute proposals
• Exceptional teamwork and multi-tasking skills
• Understanding of compliance requirements and best practice
• Minimum of 5+ years of benefits analyst experience with tech/sass company
• Demonstrated ability to conceptualize employee experience as a product, with proven success applying product management principles (roadmapping, user journeys, feature prioritization) to HR initiatives
• Proficiency in leveraging design thinking methodologies to deeply understand employee needs, rapidly prototype experience solutions, and implement data-driven iteration cycles that measurably enhance engagement and retention
• Demonstrated experience leveraging AI tools in the flow of work. Candidates with a pre-existing comfort level and familiarity using AI to enhance productivity are strongly preferred

Preferred Qualifications

• Experience with tools such as Excel, Workday, ChatGPT
• Experience working with a fast-paced Global Team

Compensation

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.