Company Description

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.

Team Description

Our Communications team brings the Dropbox story to life and shares it with the world. From product announcements to user stories to speaking engagements, our work takes many forms and reaches diverse, international audiences. We build compelling narratives to help people connect with our product, brand, and vision.

Role Description

Dropbox is looking for an accomplished copywriter, editor, and manager to lead the Copywriting team.

The role is on a newly centralized Writing Team within Comms and Brand that is responsible for the quality, consistency, and excellence of writing across the company. This person will play a key role in how Dropbox shows up in the world for our customers by managing a team of writers who create landing pages, long-form stories, product updates, emails, and other highly visible and impactful Marketing assets. Along with editing content written by the team, they’ll function as a managing editor, triaging requests from across Marketing, assessing team resources, and refining the intake process where needed.

As part of their role, they’ll collaborate closely with leaders and teams across the company—including Integrated Marketing, Brand Marketing, Communications, PMM, Engineering, and Legal—to ensure content is as clear, engaging, and brand aligned as possible. They’ll also serve as a strategic editorial partner in improving the quality of content across the company.

Responsibilities

• Own the intake process with our content strategy team, refining operations where needed for a smoother deliver and better results
• Edit content drafts, including campaign messaging, customer stories, emails, and other highly visible assets
• Solicit feedback and obtain approvals from stakeholders (including senior leaders) across the company
• Mentor a team of writers and uplevel their skills
• Assist the team in navigating stakeholder feedback while prioritizing writing excellence and our brand voice

Requirements

• 12+ years experience in either journalism, editorial content, or copywriting with a minimum of 4 years at a tech company in a content role
• 3-4 years experience leading a high-performing content team
• A proven track record of writing excellent content; you have a stellar portfolio of engaging and diverse content, including webpage copy, narrative stories, campaigns, and more.
• Superb communication skills and a collaborative spirit; you know how to solicit and reconcile feedback from a wide range of stakeholders, and you can work across teams to develop content that elevates our brand
• Organized and process-oriented: you know how to build a process and hold a team to deadlines
• Demonstrated passion for writing on every dimension: voice, style, rhythm, structure, economy of language, and grammatical precision
• A curiosity for technology and how it impacts the way we live, communicate, and work

Preferred Qualifications

• You’ve worked as both an editor and a writer in your career
• A mix of journalism and tech marketing experience
• Writing has been at the heart of your career. We aren’t looking for a content strategist who has mostly been focused on governance, distribution, SEO, or other areas of content strategy that are less writing oriented. This is a role for a highly skilled storyteller.
• We’re also not looking for people who have only worked in journalism and have no experience writing in a marketing or brand context.

Compensation

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.