Search open roles at our portfolio companies

Business Transformation Analyst



This job is no longer accepting applications

See open jobs at DocSend.
Remote · Canada
Posted on Tuesday, February 13, 2024

Company Description

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.

Team Description

Our Finance team builds the financial infrastructure to scale our growing company. We combine analytical and strategic thinking to develop a sound financial future for our global brand. We work closely with teams across the company, as well as with external partners.

Role Description

Dropbox has an exciting opportunity for a Business Transformation Analyst reporting to the Director, Finance Transformation. The Finance team has assumed additional responsibilities aimed at enhancing operational efficiencies throughout the organization. We are seeking a highly skilled and experienced Business Transformation Analyst to lead our organization through significant changes and improvements. As the Business Transformation Analyst, you will play a key role in identifying and driving strategic initiatives to enhance our business processes and systems, optimize efficiency, and enable data-driven decision-making across the organization. You will lead and execute various transformation projects across the organization, leveraging your expertise in project management, process improvement, and automation technologies.


  • Lead the planning, development, and execution of business transformation initiatives to achieve organizational goals and objectives.
  • Manage project intake, including evaluating project proposals, assessing resource requirements, and prioritizing initiatives based on strategic alignment and impact.
  • Conduct comprehensive assessments of current business processes, systems, and workflows to identify areas for improvement and optimization. Build a pipeline of transformation initiatives across the company.
  • Define project scope, objectives, and deliverables, and develop detailed project plans to ensure successful implementation and execution.
  • Collaborate with cross-functional teams to drive alignment and integration of transformation initiatives across the organization.
  • Design and build Alteryx workflows, bots and AI-powered low-code automation workflows to enable end-users to automate routine tasks and processes.
  • Monitor and evaluate project progress, identify risks and issues, and implement corrective actions as needed to keep projects on track.
  • Develop and implement change management strategies including training programs and workshops to ensure successful adoption of new processes, systems, and technologies.
  • Track and measure the impact of transformation initiatives on key performance indicators (KPIs) and business outcomes.
  • Stay informed about industry best practices, emerging trends, and innovative approaches to business transformation and change management.


  • Bachelor's degree in Business Administration, Management, or related field; Master's degree preferred.
  • Proven experience (7+ years) in leading and managing business transformation initiatives within a complex organization.
  • Strong understanding of business processes, operations, and systems, with the ability to identify opportunities for improvement and optimization.
  • Experience building complex Alteryx workflows is a must.
  • Experience with bots and GenAI tools is preferred.
  • Excellent project management skills, with the ability to develop and execute detailed project plans, budgets, and timelines.
  • Strong leadership and communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
  • Experience leading cross-functional teams and driving collaboration and alignment across departments.
  • Proven ability to drive change and foster a culture of continuous improvement within an organization.
  • Certification in project management (e.g., PMP) or business process improvement methodologies (e.g., Lean Six Sigma) is a plus.

Preferred Qualifications

  • Experience with bot implementation and other Gen AI tools
  • Certificate in project management or business process improvement methodologies

Total Rewards

Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Current Salary/OTE Ranges (Subject to change):
C$113,100 - C$133,000 - C$153,000


Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

  • Competitive medical, dental and vision coverage*
  • Retirement Savings through a defined contribution pension or savings plan**
  • Dropbox provides a Flexible PTO Policy in addition to your statutory holidays allowing you to unplug, unwind, and refresh
  • Dropbox also provides exclusive additional paid time off for all FTE employees across the Globe, in addition to any relevant statutory holidays
  • Protection Plans including Life and Disability Insurance*
  • A Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
  • Parental benefits including; Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support

Additional benefits details are available upon request.

*Where group plans are not available, allowances are provided
**Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

This job is no longer accepting applications

See open jobs at DocSend.