Livermore, CA | Retail Team | Reports to the District Manager

Who is Allbirds?

At Allbirds, we’re on a mission to prove that comfort, good design and sustainability don’t have to be mutually exclusive. We are dedicated to making the most sustainable footwear we can using premium natural materials, designed for life's everyday adventures. Our commitment to making better shoes in a better way is fueled by a fundamental belief that the shoe industry needs to focus less on flashy designs and synthetics in favor of more thoughtful, natural solutions.

Where do we need help?

We’ve sold a million shoes, launched three groundbreaking materials, and changed how people think about comfort, design, and retail. Now we’re taking the Allbirds in-store experience across the country and are looking for seasoned and impactful retail leaders to execute on that mission.

General

The Assistant Store Leader will coach, train and model service and operational standards to their team and to assist the Store Leader in all aspects of running retail operations for the business and achieving targets and results. You openly share your knowledge of products, your passion for the community and your efforts to protect the environment. You contribute to the success of the team through customer service, teamwork, merchandising, operations, events, and environmental activism.

Essential Duties and Responsibilities:

• Support the Store Leader in the execution of business plans to achieve all operational and financial targets.
• Use sound judgment to effectively allocate and manage resources, such as labor and inventory, in order to achieve targets.
• Actively contribute to meeting the team’s sales goals and NPS targets, leading by example.
• Hold team members accountable for fulfilling their role responsibilities, such as following SOPs and adhering to time & attendance and dress code policies.
• Help recruit Floor Leads and Retail Ambassadors and assist in training and onboarding new-hires.
• Cultivate an engaging and empowering team culture based on our values and mission.
• Explore thoughtful and creative ways to motivate the team, celebrate shared wins, and recognize individual contributions.
• Ensure that your team is providing customers with engaging and personalized try-on experiences.
• Execute on store operations, including, but not limited to:
• opening and closing procedures
• store appearance, cleanliness, and organization
• cash count and control
• ensuring a safe and healthy work environment
• ensuring store compliance with all State and Federal laws and regulations

More practical skills needed:

• High school diploma required; Associate Degree (AA) or equivalent from two-year college or technical school preferred but not required
• 3+ years of retail experience, fashion or footwear is a plus
• 1+ year of management experience in a retail environment
• Proficient in retail math for pricing and inventory management
• Strong time management skills to prioritize tasks effectively
• Excellent written & verbal communication skills
• Strong problem-solving skills
• Proven ability to adapt quickly to ambiguity and allocate time to execute multiple tasks & changing priorities
• Passion for our mission of sustainability - Doing better things in a better way.

Physical Requirements*

• Able to stand/walk for extended periods of time on the sales floor
• Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking, and store merchandising
• Able to regularly perform store maintenance duties: sweep, vacuum, empty trash, clean, dust, etc.
• Use of iPads, computers, POS devices
• Able to safely lift boxes up to 30 pounds
• Comfortable climbing ladders
• Depending on location, going up and down stairs

*Exceptions and creative solutions can be made to accommodate physical restrictions.

What can we offer?

The Allbirds pay range for the role is up to - $75,000.00 depending on knowledge, skills and level of experience.

Allbirds routinely evaluates pay rates, and the ranges are subject to change based on market rates and other factors. We factor in a number of components when determining starting pay, including the job and level you are hired into, location/metropolitan area, skillset, and peer compensation.

Additional benefits for roles at Allbirds may include: paid time off, equity, company bonus or sales commissions/bonuses; 401(k) plan with matching; medical, dental, and vision benefits; pre-tax savings, and wellness & lifestyle benefits.

Benefits Detail:

When you join our flock at Allbirds, we offer competitive pay as well as bonus programs for retail and management teams, healthcare, equity, savings, and other great benefits for the whole being. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, please see the detailed list below.

• Health benefits include options for 100% company paid medical for employees (HMO, HSA, PPO with employee premium), vision and dental coverage for the employee (with dependents at an additional cost). Company paid OneMedical memberships available for members of certain medical plans. Company HSA contribution for enrolled HSA members.
• Financial benefits include company equity for applicable roles (RSU’s and Options), 401(k) with matching, employee stock purchase, and company-paid life insurance and disability for full time roles, pre-tax savings programs for healthcare expenses, parents, and commuters.
• Paid time off benefits include parental leave, volunteering, family care leave, bereavement, jury duty, and voting.
• Support benefits through Mental Health (free coaching and therapy sessions for employees and dependents), Employee Assistance Program, expense reimbursement programs, and more.

Other Perks include the company discount (50%), free shoes quarterly for retail teams, new hire company merchandise allotment for corporate, food/refreshments available for retail teams during shifts, employee referral bonuses.

Please apply with your resume & cover letter. We're excited to hear from you!

Diversity

Allbirds has a culture of honesty, respect and trust, and we are committed to providing an environment where equal employment opportunities are available to all applicants and employees without regard to their membership in any protected classification such as sex, race, color, creed, national origin, ancestry, religion, age, marital status, pregnancy (including childbirth, lactation and related medical conditions) genetic information (including characteristics and testing), military and veteran, disability (mental or physical), sexual orientation, gender identity, gender expression, or any other status protected under applicable local, state, or federal law. Allbirds is committed to Equal Employment Opportunity (EEO) in all aspects of the employer-employee relationship including, but not limited to: recruitment, hiring, training, advancement and termination.

Allbirds believes in doing the right thing, and is committed to enhancing our diversity, and demonstrating that commitment to our employees, customers and community. The Company promotes diversity by developing policies, programs and procedures that foster a work environment in which differences are respected and employees are treated fairly.