San Francisco, CA | Operations Team | Reports to Senior Director, Operations

Who is Allbirds?

At Allbirds, we believe in using business as a force for good. We’re a global footwear and apparel brand with roots in New Zealand and headquarters in San Francisco. Since 2016, we’ve been on a mission to prove that comfort, design, and sustainability aren’t mutually exclusive. Our commitment to creating better things in a better way is fueled by a belief that the fashion industry needs to focus less on flash and more on thoughtfulness. We're a certified B Corporation, meaning we meet rigorous standards of social and environmental performance, accountability, and transparency. We’re dedicated to making the most sustainable products we can using premium natural materials - designed for life’s everyday adventures. In fact, TIME 100 named us for being one of the most innovative companies. Already calling our first shoe, the Wool Runners, the most comfortable in the world, and there is much more to come.

We take our craft seriously, but not ourselves. As part of the Allbirds family, you can look forward to team lunches, product tests, fun company events, inspiring guest speakers, comfortable shoes, sheep puns, and lots of creative ideas.

What does the job entail?

We are seeking an analytical and organized Sample Coordinator to efficiently manage samples at Allbirds. This role involves overseeing the entire sample process, from order aggregation to delivery. This role will also require the individual to work with cross-functional teams to manage sample budgets and provide the organization visibility on how we are tracking throughout the year. The ideal candidate will possess strong organizational skills, keen attention to detail, ability to work with cross-functional teams, and the capacity to handle multiple deadlines. A strong interest in learning the retail business is also essential.

What You'll Do:

• Manage sample operations across multiple cross-functional partners, from request to receipt; follow company calendars and guidelines for sample deadlines.

• Meet and report out on sample deadlines and regularly update the team on the current status of samples inventory.

• Ensure the correct items are sent to photoshoots, studio, and third party partners as required.

• Clearly communicate completed tasks and any outstanding issues to relevant team members. Maintain an organized system for sample storage for tracking and retrieval purposes.

• Work with our Asia Operations team to manage inbound samples but also our US and European warehouse operations teams to coordinate shipments of missing or late samples.

• Work with Finance to track expenses related to sample production and distribution and report out on a regular cadence to leadership

• Identify and implement improvements in the sample management process to increase efficiency and reduce costs.

What are we looking for?

• Excellent organizational and multitasking skills.

• Demonstrated ability to act as a self-sufficient cross-functional partner.

• Effectively prioritizes tasks and makes appropriate decisions independently.

• Strong attention to detail and accuracy

• Effective communication skills, both written and verbal.

• Proficiency in Microsoft Excel, Google Workspace

• Experience in the retail industry is a plus, but not required.

• You have 2+years of prior professional work experience

• Previous role in Consulting A PLUS+

What do we offer?

In Office: The pay range for this role is: $74,000- $83,000 and must be performed in our San Francisco, CA corporate office.

Allbirds routinely evaluates pay rates, and the ranges are subject to change based on market rates and other considerations. We factor in a number of components when determining starting pay, including the job and level you are hired into, location, skillset, experience and peer compensation.

Benefits Overview:

When you join our flock at Allbirds, we offer competitive pay as well as bonus and equity for eligible roles, healthcare, retirement savings, and other great benefits for the whole being. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, please see the detailed list below.

• Health benefits include Medical, Dental, and Vision plans for employees and eligible dependents.

• Medical plan options include: PPO, HDHP (100% premium paid for employees, employees only pay premium for dependents), and HMO (in California)

• 100% Company paid OneMedical memberships available for members of certain medical plans.

• Company HSA contribution for enrolled HSA members.

• Financial benefits include: company equity for eligible roles, 401(k) with employer matching contribution (with immediate vesting and pre and post-tax options), Employee Stock Purchase Plan, company-paid life insurance for full time roles, short-term and long-term disability, pre-tax savings programs for eligible healthcare, childcare and commuter expenses for both full and part-time roles, medical travel expense reimbursement program for full and part-time roles.

• Unlimited PTO for full-time corporate roles, sick and vacation time for other roles, plus parental leave (with a new parent bonus for full-time employees), volunteering, medical & family care leave, bereavement, jury duty, and voting.

• Support benefits through Modern Health (free mental health benefit with coaching and therapy sessions), Employee Assistance Program and more.

• Other Perks include: the company discount (50%) on most Allbirds products, discount mall through LifeBalance, reimbursement on eligible wellness expenses (full-time employees) and cellphone and more for certain eligible roles.

Diversity

Allbirds is an equal opportunity employer and makes employment decisions on the basis of merit. Allbirds policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.